Hello there my frustrated tappin friends. I am seeing tons of reports now of you getting stuck during the first tasks and NOT being able to get any gifts/presents after placing the Present Depot.
This makes Bunny sad…then annoyed…then makes me have crazy thoughts. So here’s my plans. I’m currently 30,000 ft in the air on my way west. Bunny is gonna storm the EA castle, cause some chaos, annoy some programmers, and light some fires to bring attention to the issue. This is a critical one that will effect the personal prizes. So…here goes nothing.
In the meantime, I need YOUR help. I need each and every one of you having the issue to flood EA with calls, emails, etc. Try the basic troubleshooting steps first as they will ask you to do them anyway. Open a ticket with them. This will help them see just how wide spread this really is. Not to mention, if they choose to compensate via donuts…you wanna get in on that. The steps on a few options to contact EA are here.
I also would like to compile a list here of those effected to help me in my fight. This is what I need from you…
*Device you are playing on
*Origin ID (user name)
*If possible, screenshot of issue
*A brief description of the issue and troubleshooting you’ve done.
Email this info to us: TSTOAddictsblog@gmail.com
I will update you with any and all information EA provides. Hopefully it is not too technical and is something they can easily and quickly fix by an update.
Hang in there. I know this can be extremely frustrating. We are here to help all we can and will continue to stay on top of it.