Hey there Hoppereenos. Just bouncing by with a recap on an ongoing glitch that keeps cycling around. Smithers gone missing and all you can see is an “ERROR” when seeking him out.
This usually happens when he is sent for a task to the Control Building of the Nuclear Power Plant (possibly a few other locations). It is a known issue, but there is no correction for it as of yet.
There is a quick fix for this issue. You can pull him back out of the task that made him stuck. Just go to Mr. Burns Mansion (the building he came to the game with) and place it in your storage. This will pull him out of his task and the game. You can then go into your storage (lil brown cardboard box) and replace Mr. Burns Mansion and it will put him right back into the game in front of it. Just try not to send him again (this includes joint tasks like the Money Fight with Mr. Burns)..
Right now the best thing to do is first to make EA aware you are having the issue so they can see what devices are impacted by it. You can Contact EA through the normal routes. Also, there is a thread on the forums you can add your name to as experiencing the issue.
So I hope this helps out with this glitch to at least get Smithers available for you to use again. Have you experienced this issue? Have you Contacted EA? Let us know.