Hey there Hoppereenos. Bouncing in just to clarify a lil Update that hit some of your devices a while ago. So far it just looks like some glitch patches. I know that my GS4 didn’t tell me “no more room” on this one, so just a small one.
I am currently combing through the files to see if anything else was impacted on it. Will update if any results.
~Bunny
Since the latest update I lost my whole city, and I have to start all over from scratch. How do I get it back? 🙁
If your game went back to Level 1, try these few steps to recover it.
http://tstoaddicts.com/2014/07/05/troubleshooting-101-my-game-went-back-to-level-1/
How would I go about contacting EA? This morning I purchased a scratch ticket and when toy click Okay it normally goes back to your game. Instead it force closed and stopped working. I tried making sure background stuff wasn’t running, I tried restarting my phone, then I actuality had to resort to uninstalling and reinstalling. I got a message when I logged back in that I needed to log into my other device or I would lose my progress. Only I don’t have another device! So I skipped it and went to the game anyway and everything I had five was saved but I didn’t get my scratch ticket I paid for. It’s only a dollar, but I’m not risking buying anything again if I don’t get it back.
I don’t blame you definitely contact them. Hopefully they’re able to restore it for you!
http://tstoaddicts.com/2014/01/14/troubleshooting-101-contacting-ea/
I thing a great Gil deal would be Gil arriving in our towns and dialog pops up about how his wife threw him out and he’s broke, he then offers discounted donuts and is so desperate he offers himself with the donuts so people will buy them. When you buy them he then pops up exclaiming I’m no longer broke can I leave now and then comes to the realisation that he sold his soul to you and you keep him 😉
lol that would be great! 🙂
Hasnt there been added a little icon for Gills deals in the build menu, not 100% sure, it might have been there before the update?
There’s a premium mystery box that pops up. And there’s a Gil inside the premium section
I’ve been locked out of my game since June 3rd with no word from EA but thank god this new update has restored my game!!! Still waiting to hear from EA though to see if I can get all the stuff I’ve missed out on in the last 2 months! (I’m not holding my breath). Just want to say thanks to the people at this site for giving me suggestions and encouragement in dealing with this matter. You guys are certainly more helpful and prompt than the people at EA!
Awesome!!! Yes…be persistent in contacting them they’re usually really good about making sure you can get items you missed out on 🙂
I haven’t been able to log on for almost 2 weeks. The game continually crashes on me I’ve reported it nearly every time. I’ve uninstalled and reinstalled 3 times. The updates still came through but still not able to even get to my town. What am I going to do
Have you been able to trigger a live chat with EA? Or just send emails?
Emails only how do I trigger a live chat?
Try various options when submitting a request ticket, you’ll get options that say email, chat etc. Keep doing it until you see the chat option.
%#@!& update reset the donut confirm to OFF again and I just wasted 4 ^%$# donuts speeding up a useless building.
Thanks EA !!!
(ohhh, and this is after my coffee)
lol coffee solves EVERYTHING 🙂
Just be grateful this update didn’t crash the entire system like the update that hit a certain other game last night
Yes…THANKFULLY!
It turned the confirm donut spend off on my GFs game and she lost over 80 donuts before realizing it. Check your confirm donut!!!
As a freemium player, my donuts are all hard earned and few. I only lost four, but will be sending an email to EA customer service later
After the update, Homer was in Krustyland and an exclamation point popped up for him. Clicked on him and it said “this quest must be completed in Springfield”. Went to Springfield and the exclamation point is gone. Tried restarting, still gone. Weird…?
Hmm probably just one of the random quests that pop up
Anybody Reese having severe lagging, it doesn’t lag like awhile go that was more like slow motion. This time it’s really bad and the game freezes for a second or two and then a second of non stop motion and then it severely lags for a few seconds then freezes. Over and over, I put my phone down and it still does it over and over.
*Else
Hmm i’ve actually seen some speed improvements in my game. Anyone else see a lag?
Sorry, I got the update a few hours ago, after my post.
Oh ok good. Sorry for the delay on getting back to you. Glad it’s all working now 🙂
I had no more room! LLAL…. for what? Uninstalled,reinstalled….. I was on my fifth day and got fences, ain’t a long timer but been playin a while and I still have no lemon tree! Soooo sad ….. any way I can up my chances of getting one?!
No way to up your changes, unfortunately. It’s all random. Took me a LONG time to get mine 🙁
And yea…those updates, nothing in them still a space sucker!
All it seems to have done for me is make my game really laggy again 🙁
I was soooo excited for about ten seconds…
When I went to play my game it started at the very beginning even when I log in with my name and password. What can I do.
This should help.
http://tstoaddicts.com/2014/07/05/troubleshooting-101-my-game-went-back-to-level-1/
I think it was purely coincidence, but right after the update, I reached 5 days played straight and got the bonus box and inside was 10 doughnuts. Sure it was just coincidence. Anyone else?
I love when that or the donuts hit. SO SWEET!!! 😛
I got a parking lot segment. Did win two pinks visiting friends though….
I wish they would have fixed the ‘cant connect’ glitch. Or even the closing every few taps. Grrr it is getting so frustrating!. But I still keep playin….. hehehe
I know. I still am dealing with it too.
This “Patch” still has not fixed my balloons glitch from the Princess quest… Very frustrating that they have not addressed this issue yet.
I think it is still a work in progress. Make sure you have an open ticket and your name with the others on the forum, if you don’t.
I think it solved the cannot conect to server glitch screen everytime you start the game (?)
I still get it. 🙁
Me too 🙁
It didn’t fix the missing handshake glitch either :/
🙁
Me too. Still getting it.
I’m beginning to think that Bart has figured a way to stump the experts at EA. But give it time. Bart will get his comeuppance. lol!
You should do a post explaining how you comb the files. I think that would be interesting
It is a touchy subject, so we are not able to. The info is out there if you look.
Looks like they finally removed the George Washington premium character from the list.
When visiting a friend’s Springfield I’ve starting receiving notice if Sideshow Bob is in the area. Never seen it before so I’m assuming this is from the new update.
It has been there since as long as I have been playing…it just doesn’t always pop up. Now and then. Otherwise, he would just wander on by.
And they still haven’t fixed Selma, her 2 hour quest is still above the 1 hour quest.
2 hour task for Selma? My Selma doesn’t have a 2 hour task. Is this for an optional skin for her?
It comes up with the sit n rotate 🙂
Oh, okay. Yeah, I don’t have that yet. I still don’t have the funds yet for it, but even still, I want to see it first in a friend’s town before investing in it. Thanks.
Any time 🙂
It’s the 2 hour quest for the Sky Resteraunt where she and Skinner go to Dinner!
Thanks, Harry. I still haven’t gotten the Sky Restaurant (Sit-n-Spin) yet. I’m working towards it. I’m not sure where I would put it. I’m still deciding on it.
What is Selma’s two hour task? I don’t see that in my game.
Comes with the sit n rotate 🙂
Well it worked, there is now a New Glitch in the game!
When you click the store to see all premium items under it’s tab, it’s blank except for the Gill deal.
When you Click the Gill deal and then exit it, Gil has a message for you. Then all the. Premium items are back till you go to Krustyland or the a friends Town menu, then it’s blank again except for Gill.
Very odd. I see all my Premiums just fine.
I just took a pic of the Gil glitch and e-mailed it to you.
Do’h, I just realized that I was clicking in the Gil deal tab, not the Premium tab, that’s why there was nothing in the item bar except for the Gil deal!
But Selma still has her 2 hour task first.
Lol. 😉
uhm i think you clicked on the new Premium Stuff tab. (the 1 with the box)
Yup, I noticed that new tab after an hour, I forgot to mention it here.
Gils special offer again 🙁
His offer hasn’t ended yet. This was more a patch.