Hey there Hoppereenos,
Just bouncing on by for some help on an issue that seems to be growing. Missing Elves from the game.
More and more players are reporting they are clearing Tunnels and earning the 5 day streaks to put extra Elves into the game, but they seem to just not be adding up.
To date 4 Elves have been released from the Toy Shop. There has been a total of 12 Tunnels opened to add 12 more Elves to the Toy Shop. Bringing the main total to 16 Elves for 12 Tunnels complete and the Toy Shop.
Beyond that is up to how YOU play. If you have hit that 5 day streak at least once (play everyday at least once for 5 days in a row) you would have won another Elf. Giving you a possible 1-3 Elves by now depending on where you hit that 5 day streak when the Event started.
So this is my suggestion, if YOU feel you are missing Elves…Contact EA. Open a ticket right away. Double check your game. Check the amount of Tunnels cleared. Watch for the daily pop up so you can go backwards and see how many more you should have in your game.
As usual, I am looking into this as well as started a topic in the EA Forums so together we can light it up.
Together we can help out ALL impacted players to get issues resolved ASAP. Let us know if YOU are impacted. Did YOU report it to EA yet with any luck? How many are YOU missing?