D’oh, the fix is a part-fix, but …
Updated again, Oct 11th, with …
Message from the EA Community Team over on AHQ:
That AHQ post can be seen here
Hey all, Just a few quick updates on our side:
At this time, updating to the new app store version looks to resolve the issue for users who hadn’t run into it yet, but does not retroactively fix the issue if you were already affected.
If you are currently stuck at the “spinning donut” screen and you’re not playing on an anonymous account (account is linked to an EA account), fully uninstalling the game and reinstalling should allow you to resume playing.
Again, if you play on an anonymous account (don’t use an EA account), uninstalling and reinstalling will wipe your game’s progress, so please continue to hang tight while we investigate the issue further.
Updated Oct 11th with …
EA are now asking if anyone tried a re-install after the update.
Don’t shoot the messenger, I know you can’t do that if you play as Anonymous and it’s a faff waiting for the game-data download.
If any of you did and that didn’t help that’ll be info worth passing along as well as any success stories that feel a fresh install solved all the niggles.
It’s over to you if you want to comment on this
The original post …
There’s a post went up on the TSTO FB page a little while back ..
D’oh! Racoons got in the server room.
We’re aware some of you on iOS devices are having trouble logging into your Springfield. Keep an eye on the App Store for an update coming soon.
That post can be seen here
… and an update showing in the app store, you want v4.64.1
PS – I’d Hard Close it before updating so it isn’t still running and stuck while you go get this fix.
If you’re not sure how see …
Closing an app on an iPad
Closing an app on an iPhone
Hope that’s the end of that.
Happy Tappin’ everyone