Hey there Hoppereenos. I figured it is about time I tell you all what I have been doing for the past few months in the “back doors” of the game. It isn’t a fancy tale. No swashbuckeling, or light saber duels, or phasers stunning (well…maybe a lil of it all). Here is my story of my silly lil addiction to my silly lil game and my penchant to NOT give up.
This all started back in January of 2014. We were in the midst of the snow covered lil Springfield and the tail end of the Christmas Event. Updates were still rolling in, gifts being dropped off, and I was a happy lil Bunny.
Then…an Episode Tie-In Update hit…and my lil world was turned upside down and shattered. For whatever reason I am still clueless of to this day (outside my thoughts that Kit Kat was a factor in it all), this lil update had forever changed my game play on my Samsung GS4. All of the sudden my phone refused to allow any updates into it. I continually saw the “not enough space” pop up.
The basic troubleshooting wouldn’t fix this. How on earth could 64GB worth of space just not be enough? It baffled my mind. Being the lil geek girl I am, I was determined to fix this myself…as I usually do. So I cleared cache/data and restarted my phone. Error again. Grrrr. So I uninstalled/resinstalled game to SD card…Error again…GRRRR!!! So repeat, however this time I transferred it all to my SD card, back to phone, back to SD card and then let it reinstall all the information. SUCCESS!! FINALLY!!
This became a game within a game for me. Every update playing around with just what tweak here and movement there and delete over there would get the frakkin update to install. Only thing keeping me sane at this point was the fact I had my Tablet I could still play on just fine and dandy. No issues at all.
So time went on…the issue was always there but bearable. Then, the lag started to hit. Somewhere around February and all the VD fun, I started to have more and more trouble visiting my neighbors. Kept getting kicked out. It was tolerable to an extent. I was still able to acquire the items I wanted ok, but the game play was getting frustrating. But alas, I kept my head on and played on through. I notified EA of the issue about this time, but they told me they would look into it and then I never followed up. Then…it got worse.
Just after the Easter Event hit…the thing I BEGGED EA to please please please give me had finally arrived. I was so happy and giddy that I had to jump into my game right away…but I could not. Bart screen. GRRRR!!! Tried again all the past tricks to trigger the update after removing the app again and again. Still, nothing. (Thank goodness for my frakkin B game.) Emails back and forth to EA. Working on it.
As time went on I was finally able to get into my A game on my GS4 and play around. It was tricky though. I had to be quick…like a Bunny Lol…and go through as much as I could as fast as I could before the game would kick me out. The lag was awful. To visit a neighbor, a joke. Maybe 2 or 3 before I was booted out. I would have charged EA’s doors at this time, but was struck down with a nasty virus after returning from a trip. Frakkin Flu and Pneumonia. I do not recommend it…well…maybe…there is someone I wish it on. Lol.
So the Easter Event came and went and my poor lil A game, my lil baby I started out with Freemium waaaaay last year…got a few items, but not as many as I hoped. More so because I just could not get into the game that much. Luckily, I had my others so I was still OK gettin prizes in them, but sad my A game missed out. At least my luck gave me Hugs and #24601 in the first few gold boxes. So I got some bunnies roaming my town. I just barely had finished the quest in it. Lots of baskets at the end. And…just before removal…Faberge too. But this issue of not being able to play had gone on too long. I would get kicked out so fast my game would always still think I was in it. These pop ups and me got to know each other REALLY well. Lol.
Then Easter removal hit. AAAAAAAAAAHHHHHHHHHHHH!!!!!!!!!! Locked out of my game over and over and over. Update wouldn’t take. Finally took, but lag was so terribly I only lasted a few seconds in the game. I don’t have to much in there. Not all the land. Minimal decorations since I pulled it apart. I just could not play anymore. So now…STORM THE CASTLE!!…errr….STORM EA!!!
I started going through and reopening ALL my cases. From way back in January. Used my methods of storming and got phone calls to EA initiated. Then spent from the Easter Removal Update until literally last night (5-22-14) back and forth with EA. This time, they went in my game and took it over for a bit. Time to find the issue and fix it once and for all.
So I waited. I was told that a fix was on its way late last night. And lo and behold…and update hit late this afternoon…and my game…update went in WITHOUT having to go through hoops and tricks (which I still did for the Level 41 to go through) OH MY HOLY FRAKKIN SWEET MOTHER OF…WOOOHOOO!!!! FINALLY!!! I have my game back. Like REALLY back. It hasn’t played this smooth since …well…I can’t remember when it has been so long. But I have it back. WOOHOO!! Makes me so happy. I can turbo tap all through my town. Neighbor visits in seconds flat.
Now the question is…I don’t want to jinx this. Keeping my paws crossed this lasts. Keeping my paws crossed many others that were in same situation as me are starting to see the light of their lil Springfields again. My hopes is EA will continue to work on these issues. I hope that accessing my game helped to locate the issue (as it was the upper tech levels that were accessing it and playing around with it.) I still however will not give up on this endeavor as I know many others are still locked out. I will still keep calling, emailing, and chatting on our readers behalf until the issue is isolated or EA can do no more to help. (I hope it is not the latter.)
Short story long, keep your head up. Don’t give up. Hang in there. Don’t feel bad for not backing off. Stay on top of it. Flood the forums. Make your voice heard. Keep opening a new case if they close the other one “resolved” and it has not been. There is circumstances when it is too much, however if you are still locked out of your game…I would not say continuing to keep it in the light is too much.
http://answers.ea.com/t5/The-Simpsons-Tapped-Out/bd-p/The-Simpsons-Tapped-Out
Now…to go take a look at the lil game I started with a long time ago and try to piece it back together to its glory before all this happened.
~Bunny