It’s late here so I’ll write more about this in the morning… but that’s a new bug in Springfield. Surprise!
This is getting ridiculous. Now neighbors are missing. You go to your friends list (neighbors) and no one is listed except Other Springfield. It’s not just you… it’s now widespread.
Missing entire friends lists.. are you kidding me?! What’s next? Squidport suddenly going to disappear? The town going to blow up again? EA this is getting freaking ridiculous will you fix your damn game already?
Patric adding to this…
It is likely that this issue is also related to the login issues that people have had all day. I suspect that there is a serious problem with user IDs.
No solutions yet… this is turning out to be a “wonderful update”…but, you had to expect this with Itchy and Scratchy. A TV show inside of a TV show is never good! Messes with the time/space continuem.
Don’t panic. They are going to have to fix this one…
UPDATE…they are back. We’ll see if this helps with the login issues. – PM
Itchy and Scratchy Land hit are games yesterday and wowsers is this event full of issues or what?! Reminds me of the “old days” of TSTO, back when every event promised to be Simpson filled and bug riddled. For those of us who played TSTO between 2012-2015, you’ll know exactly what I’m talking about.
It’s been relatively calm in the world of TSTO, when it comes to bugs, for the last couple of years. Sure there have been a few…and the rollback one is a HUGE one…but it wasn’t anywhere near as bad as it was a few years ago. Well…Itchy and Scratchy (always looking to destroy something) sure changed that!
From reading your comments, and boy have you guys been commenting the last 24hrs, the general consensus is the vast majority of you are pretty pissed off. Whether it’s your game freezing, your game lagging, you’re just generally pissed they eliminated Krustyland or something else there’s a lot of ticked off Addicts around here! So let’s get to some of your general complaints and see if we can help you fix some of the issues you may be experiencing…
Well, it seems we finally have a resolution to the Rollback Bug. While it doesn’t seem to be the solution/resolution many of us were hoping for EA has come out with their plan to “fix” to Rollback Bug.
Many of you who have reported the bug to EA should have received an email yesterday about their solution to the problem. Thank you to many of you who forwarded this email to me. Too many of you to name, but I appreciate you all taking the time to pass the info over to me. And yes, you all got the same email.
Did you go into TSTO this morning and see something strange happen? Something similar to this perhaps?
Weird right? That’s not you, who the heck is this? So you hit logout and try to log into your correct account. Of course, it’s not that simple, as you’re then you’re met with a message similar to this…
Huh? WTF?! WHERE IS MY SPRINGFIELD?! These may be some of the thoughts going through your head.
Relax. Take a deep breath. It’s fixable I promise. This happened to me this morning and I had it fixed in under a minute.
If this happens to you, simply hard close TSTO. (and by hard close I mean shut down the app. So that involves you going to whatever app manager you have and force closing the game. This could be as simple as holding the home button down on iOS and swiping away the game or hitting the double angles on Android and swiping away the game. In any need to HARD CLOSE/FORCE CLOSE it).
Then restart TSTO. You may be logged in as someone else. In my game it had me logged in as 1. Weird. Just hit the logout button. And try to log back into your game. Once you get the login popup you should be able to log right back into your Springfield and everything will be fine.
If for some reason this doesn’t work…others have mentioned they uninstalled and reinstalled TSTO and were successful. So that’s another option for you.
But for the love of Jebus…whatever you do don’t panic. Your game is not lost. You can get it back, just stay calm and follow the steps above. If you’re still having issues you can contact EA…but they’re just going to tell you to do the same thing I just did…
Thus concludes the latest Bug Report….now back to your regularly scheduled Addicts fun!
Unfortunately, it looks like the dreaded rollback glitch is spreading…and like wildfire! We posted about the glitch here back in March. Actually a month ago today. We gave you guys the steps to contact EA to have your games rolled back, and many of you reported that the rollback from EA helped but EA also said a patch was coming.
Well….that was a month ago. To date, no patch has hit the games and the glitch is impacting more and more players each day. Not only that, y’all are posting various reports from EA customer service. Some are saying they won’t roll your game back, some are saying they will. Some of you are saying EA says a patch will be here by the end of the week (that was several weeks ago now), while others are saying EA doesn’t know when it’ll be fixed.
It’s a HUGE mess! Leaving loads of you ticked off and ready to leave a game you’ve been playing for years over it. Need more proof? Look at the app store comments for Tapped Out! Players are pissed about this and rightfully so!
It’s enough to make me break out my Angry Socks again…
EA needs to get their act together and fix it, because the worse it gets (the more players impacted) the more likely people are to stop playing TSTO. I know personally, while not currently impacted, I’ve been playing TSTO for nearly 6 years and blogging for nearly 5 years and if I get hit with the glitch I’m walking away. It’s just not worth it to me. The THOUSANDS (and I mean thousands) of dollars I’ve spent on this game are not worth it for the frustration of not being able to play. And I don’t blame anyone of you that quits over this stupid bug. It’s been long enough, it should be fixed by now.
So here’s what I want to do now. We’re going to spend a good chunk of time on Saturday’s Addicts Live talking about the Rollback Glitch and I wanted to get some feedback from y’all on your experiences with it to use on the show. So if you could take a minute to answer the series of poll questions below (if they apply to you, don’t answer if they don’t apply to you) and feel free to share more about your experience with the Glitch in the comments below….
Thanks guys! And be sure to tune into Addicts Live on Saturday April 14th at 12pm ET to participate in the conversation about the Rollback Glitch. (don’t worry we’ll be talking about Springfield Jobs too)
Seeing loads of reports (more so each day) coming in from players indicating their games suddenly think it’s a year or more ago! They’re seeing questlines and tasks popup from events that happened months and even years ago. Examples include (but not limited to): Being asked to collect Red Ribbons (from County Fair), Pie Man questlines appearing (from Superheros) and more!
In addition, players may lose all new content related to Homer vs. the 18th Amendment!
If this happens to you…..
Unfortunately, there is no quick fix I can offer you. Uninstall/reinstall won’t help. What you’ll have to do is contact EA directly and likely they’ll have to roll your game back a day or two in order to correct the issue. You can contact EA here:
Hopefully, that helps those of you struggling with this issue out! Unfortunately, while I wish I could, there’s no quick fix I can offer. This is the best/only way to get your individual game corrected.
There seems to be a ton of confusion with many players about the recent Act III prize award of the “Damaged Jebediah Statue.” I understand your confusion…as EA, once again, in their infinite desire to make things clear and easy for the user (NOT!!!) have failed to mention that this is a SKIN… As in, you have to have the statue first, or the skin won’t work.
It has been so long since most of us long-time players got the statue, that it is easy to forget that many of you started playing the game well after August of 2013. Makes sense…
But, there is an answer that should make it clear that this glitch isn’t a glitch…
Loads of you have been complaining you’re not able to get into TSTO, you get the server error message. This is happening to some of you, but not all TSTO players. (I’m currently
Addicts Community Member Ebron has been dealing with this too & she’s been graciously communicating back and forth with EA about the issue. So I’ve been posting her comments in various posts (you can find some info at the top of this post)
Yesterday, Ebron posted a solution to fixing the server issues & was gracious enough to grab a screenshot of the solution as well…for those who don’t read every comment. Here’s the solution:
Now I know this isn’t feasible for everyone…as not everyone has a second device they can use but this should help a majority of you. Even if you borrow a friend, parent, significant other’s device to do this quickly.
For those that can’t do this…your best bet is to contact EA or go to their forum and add your “Me Too” to their post.