HUGE shoutout to Clay Kennedy for discussing this fix in the comments of yesterday’s Open Thread! And another shoutout to Graham-S for bringing it back to my attention!
If you’ve experienced nothing to tap when visiting a neighbor’s town here’s a potential FIX for it. While this won’t help you immediately have something to tap in their town, it can prevent your town from having this same issue when someone is visiting you. (also this will hopefully call attention to the issue so EA can fix it)
It all comes down to the Simpsons Gingerbread Couch….
Just a quick note that it appears that the Santa’s Wonderland box is glitched. It seems as though, for some players, when you still have 1 item left in the box it disappears. This shouldn’t happen, and if it’s happened to you it’s a glitch.
The best thing I can tell you to do is report it to EA. You can do so here. Hopefully, this will be patched soon.
Looks like EA has just released the long-awaited (well since Friday) patch for collecting Sunglasses! The task no longer requires the SH Theater, instead, characters will be sent to Springfield Elementary.
Sorry guys, I meant to post this yesterday but it’s the weekend and my brain just kind of checked out.
Seeing loads of you asking about why we’ve gotten donuts from EA. So here’s the deal. Some of you, pretty much only those of you on iOS, will see this when you log into your game (or you saw it already)…
EVERYONE received the 60 Free Donuts…but not everyone saw the message in-game. For whatever reason, Android users didn’t get the popup, but the donuts were awarded. (which is what’s causing the confusion for some players)
The donuts are basically an apology and a thank you from EA for the game being screwed up recently. Between the Bart Screens and the massive donut buying glitch (mostly the donut buying glitch).
Both issues seem to be resolved at this time, and EA’s trying to make it up to everyone…even if you weren’t impacted! So a kudos to EA for the goodwill to the players! Hopefully, this is a sign EA’s working to get back in the good graces with the TSTO Community and we’ll see good things in updates ahead!
So I’m a little late to the party on this…my apologies. I was picking kids up from school, feeding them dinner, and getting them ready for bed. But this evening there was an in-game update…as many of you commented…that repaired a few things (Wailing walls and donuts)…
Real quick, Seeing a bunch of reports from you guys that the option to buy $19.99 worth of donuts is either missing or broken. By broken, I mean…you can buy it and spend the money but you’re not given the donuts. If this happens to you contact EA.
Update: Apparently this is happening on multiple donut package sizes. Do just don’t buy donuts right now
If you did buy donuts and are having trouble getting through with EA, you can contact the store (iOS or Google) and let them know what happened. They’ll refund you pretty quickly.
What I can tell you is, it looks like there’s going to be a donut bonus offered with the $19.99 Truckload of donuts during this event. That may explain why it’s missing or you’re having problems with it.
As a warning to others…until this is resolved DO NOT BUY THE 19.99 DONUTS!
A new app store update is out for TSTO. No, this isn’t for new content. This update is a patch many players have been waiting for… it’s the attempt to fix the crashing bug.
So download the update if your game has been crashing and see if it’s working for you now. Remember it’s an app store update, so check your app stores for it. You may have to search Tapped Out to see it.
Hopefully this is the fix many of you have been waiting for! Let us know if it is in the comments below…
Well, I was hoping to wait to write this post until I had more information…but since a number of you continue to comment on unrelated posts about the crashing bug I figured it’s better to address it in one place. This way, hopefully, we can keep the “my game is crashing, anyone else?” comments to one centralized location. Always the best way to share information, for sure.
Anyway, as I mentioned on the rundown post last week, there’s a crash issue happening for a number of players since this update hit. It’s primarily impacting folks who play on Amazon devices, but some folks who play on older Android devices are having this issue as well. So, it’s not just you.
As of right now, I have no new news on this other than to say EA has indicated that they’re working on it. My best advice, is likely something y’all don’t want to hear, you’ll have to contact EA on this. I’ll drop the direct contact link here for you, so you don’t have to go searching for it. As soon as I see any updates on this I’ll post about it. In the meantime, if you do contact EA about it please keep me updated about what they say.
Additionally, there’s a thread started on the EA Help Forums. So if you’d like you can add your “Me Too” there as well. Here’s that thread.
“this bug seems to be mainly triggered by tapping too many completed character jobs at once. tapping more than ~3-5 characters at once seems to be the main culprit in all of these crashes. your best course is to tap as few characters at a time as you can (try to tap them one at a time whenever possible). if there are too many in one area, move the building/decoration to somewhere isolated and tap it there. after getting those out of the way (and MANY restarts…), i was able to tap the rest of the buildings in my springfield with minimal crashes here and there. i guess the best thing we can do right now is not send characters on jobs. this obviously sucks, since the vast majority of my income comes from character jobs, but it looks like the only course of action right now.”
Hopefully, this helps those of you just coming here looking for info about this crash bug, and hopefully, this helps eliminate the “my game is crashing, anyone else?” comments on other event-related posts. 🙂
Normally I don’t really write about patches that hit our game, since typically it’s minor changes few will notice, however, a patch hit our games a short while ago that many of you will notice.
With this patch (in-game update, so it will download automatically. Nothing you need to do in the app store) a lot of the crap that was broken with the Yearbook Mystery Box was corrected.
-Items that were unique (like the Pride of Ulster Banner) are now removed from the box.
-Little Helper Ralph’s quests can now be done at the Brown House, preventing that jam of questlines if you didn’t have the Toy Workshop.
-If you won Blackbeard but didn’t have the Airship you’ll now be given the Airship for free (check your inventory for it). This corrects that questline jam as well.
-And I believe the issue with the RayGun and flying UFO has now be corrected as well.
Additionally, the Yearbook Mystery Box is still in the game. You can access it via the Premium Menu (Homer Buddha Icon) in your store. (unless, of course, you’ve cleared it out. If it’s empty then you can no longer access it)
And that’s it, from what I can see. At the moment no new content in the game and no spoiler info from EA. We’ll see what happens as the day progresses. I can tell you typically, if new content is hitting the server we’ll see it around 5:30-6:30pm ET. I’ll be checking to see what, if anything, hits. If I see anything you guys know I’ll be posting about it. So in the meantime sit tight and get inspired by everyone’s awesome designs in this week’s Showoff! 🙂