Category Archives: Glitches

2018 Treehouse of Horror Bug Roundup

Hey Howdy Hey Tappers!

So one constant we’re seeing in the comments with this event is that a number of you are seeing a variety of glitches appear in your game.  So I’m providing you with one post that displays the most common glitches, so that you’re able to see if others are experiencing it too.  Also, this is a place where you can post a glitch you’re seeing with this event that may not be posted.

This gives us one place so it’s all neat and we’re not throwing glitch reports into every other post written.  So here we go, the most common bugs we’re seeing appear in the comments…

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Trouble With Super Powers Questline

Hey Howdy Hey Tappers!

Seeing a number of questions/complaints/concerns over the Super Powers questline.  Since the mini-event ended last week a number of you are stuck in limbo with the questline.  It’s stuck on your task list but you’re unable to complete it…mostly because you cannot collect additional ooze.  So I want to address this in one post, so those of you asking in comments and emails have a point of reference….

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Missing Friends

Hey Howdy Hey Tappers!

It’s late here so I’ll write more about this in the morning… but that’s a new bug in Springfield. Surprise!

This is getting ridiculous.  Now neighbors are missing.   You go to your friends list (neighbors)  and no one is listed except Other Springfield.  It’s not just you… it’s now widespread.

Missing entire friends lists.. are you kidding me?!  What’s next? Squidport suddenly going to disappear?  The town going to blow up again?  EA this is getting freaking ridiculous will you fix your damn game already? 

Patric adding to this…
It is likely that this issue is also related to the login issues that people have had all day. I suspect that there is a serious problem with user IDs.

No solutions yet… this is turning out to be a “wonderful update”…but, you had to expect this with Itchy and Scratchy. A TV show inside of a TV show is never good! Messes with the time/space continuem.

Don’t panic. They are going to have to fix this one…

UPDATE…they are back. We’ll see if this helps with the login issues. – PM

Addicts Question Corner: Itchy & Scratchy Bugs, Tips, Tricks & Rants…Oh My!

Hey Howdy Hey Tappers!

Itchy and Scratchy Land hit are games yesterday and wowsers is this event full of issues or what?!  Reminds me of the “old days” of TSTO, back when every event promised to be Simpson filled and bug riddled.  For those of us who played TSTO between 2012-2015, you’ll know exactly what I’m talking about.

It’s been relatively calm in the world of TSTO, when it comes to bugs, for the last couple of years.  Sure there have been a few…and the rollback one is a HUGE one…but it wasn’t anywhere near as bad as it was a few years ago.  Well…Itchy and Scratchy (always looking to destroy something) sure changed that!

From reading your comments, and boy have you guys been commenting the last 24hrs, the general consensus is the vast majority of you are pretty pissed off.  Whether it’s your game freezing, your game lagging, you’re just generally pissed they eliminated Krustyland or something else there’s a lot of ticked off Addicts around here!  So let’s get to some of your general complaints and see if we can help you fix some of the issues you may be experiencing…

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Rollback Bug “Solution”

Hey Howdy Hey Tappers!

Well, it seems we finally have a resolution to the Rollback Bug. While it doesn’t seem to be the solution/resolution many of us were hoping for EA has come out with their plan to “fix” to Rollback Bug.

If you’re unfamiliar with the Rollback Bug check out this post.  Or this episode of Addicts Live.

Many of you who have reported the bug to EA should have received an email yesterday about their solution to the problem.  Thank you to many of you who forwarded this email to me.  Too many of you to name, but I appreciate you all taking the time to pass the info over to me.  And yes, you all got the same email.

So what does it say?  What’s their solution?  Let’s take a look… Continue reading

Addicts Want to Know: Rollback Glitch

Hey Howdy Hey Tappers!

Unfortunately, it looks like the dreaded rollback glitch is spreading…and like wildfire!  We posted about the glitch here back in March. Actually a month ago today.  We gave you guys the steps to contact EA to have your games rolled back, and many of you reported that the rollback from EA helped but EA also said a patch was coming.

Well….that was a month ago.  To date, no patch has hit the games and the glitch is impacting more and more players each day.  Not only that, y’all are posting various reports from EA customer service.  Some are saying they won’t roll your game back, some are saying they will.  Some of you are saying EA says a patch will be here by the end of the week (that was several weeks ago now), while others are saying EA doesn’t know when it’ll be fixed.

It’s a HUGE mess!  Leaving loads of you ticked off and ready to leave a game you’ve been playing for years over it.  Need more proof?  Look at the app store comments for Tapped Out! Players are pissed about this and rightfully so!

It’s enough to make me break out my Angry Socks again…

EA needs to get their act together and fix it, because the worse it gets (the more players impacted) the more likely people are to stop playing TSTO.  I know personally, while not currently impacted, I’ve been playing TSTO for nearly 6 years and blogging for nearly 5 years and if I get hit with the glitch I’m walking away.  It’s just not worth it to me.  The THOUSANDS (and I mean thousands) of dollars I’ve spent on this game are not worth it for the frustration of not being able to play.  And I don’t blame anyone of you that quits over this stupid bug. It’s been long enough, it should be fixed by now.

So here’s what I want to do now.  We’re going to spend a good chunk of time on Saturday’s Addicts Live talking about the Rollback Glitch and I wanted to get some feedback from y’all on your experiences with it to use on the show.  So if you could take a minute to answer the series of poll questions below (if they apply to you, don’t answer if they don’t apply to you) and feel free to share more about your experience with the Glitch in the comments below….

Thanks guys!  And be sure to tune into Addicts Live on Saturday April 14th at 12pm ET to participate in the conversation about the Rollback Glitch. (don’t worry we’ll be talking about Springfield Jobs too)

TSTO App Store Update Available

Hey Howdy Hey Tappers!

There is an app store update available in your store (iOS/Android/Amazon).  This is NOT for new content.  My guess is this is an attempt to fix the Rollback Glitch many of you have been having.

You’ll have to let me know if this attempt is successful…

If you don’t have the glitch, you’ll still need to download the update. This way your game will be on the same version as your neighbors (and it won’t impact your tapping).

Those of you with the glitch you’ll have to let me know your results with the update!

Fine Arts Museum and Game Freezing

Hey Howdy Hey Tappers!

Just popping in with a quick note.  I’m seeing more and more comments come across about your game freezing when you unlock the Fine Arts Museum (first prize of Act 1) in Springfield.

A couple of tips to try first…..

-Make sure you have enough land open to place the museum in Springfield.  When you unlock it it’s searching for a plot of land to be placed on, if you don’t have one available the search won’t stop.

-Wait when you unlock it.  The game may seem frozen but give 30 seconds to a minute (in some cases longer).  My game appeared frozen for about 30 seconds but then it allowed me to place it.

-If it is, in fact, frozen, try a hard close and restart and wait again.

If those steps don’t help Contact EA.

Thanks guys!  Hope those tips help out!

-Alissa

Rollback Glitch

Hey Howdy Hey Tappers!

Seeing loads of reports (more so each day) coming in from players indicating their games suddenly think it’s a year or more ago!  They’re seeing questlines and tasks popup from events that happened months and even years ago. Examples include (but not limited to): Being asked to collect Red Ribbons (from County Fair), Pie Man questlines appearing (from Superheros) and more!

In addition, players may lose all new content related to Homer vs. the 18th Amendment!

If this happens to you…..

Unfortunately, there is no quick fix I can offer you. Uninstall/reinstall won’t help.  What you’ll have to do is contact EA directly and likely they’ll have to roll your game back a day or two in order to correct the issue. You can contact EA here:

https://help.ea.com/en/contact-us/new/?product=the-simpsons-tapped-out

Hopefully, that helps those of you struggling with this issue out!  Unfortunately, while I wish I could, there’s no quick fix I can offer.  This is the best/only way to get your individual game corrected.