Category Archives: Glitches

8/19 App Store Update: Crash Bug Patch

Hey Howdy Hey Tappers!

A new app store update is out for TSTO. No, this isn’t for new content. This update is a patch many players have been waiting for… it’s the attempt to fix the crashing bug.

So download the update if your game has been crashing and see if it’s working for you now.  Remember it’s an app store update, so check your app stores for it.  You may have to search Tapped Out to see it.

Hopefully this is the fix many of you have been waiting for!  Let us know if it is in the comments below…

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TSTO Crashing Bug

Hey Howdy Hey Tappers!

Well, I was hoping to wait to write this post until I had more information…but since a number of you continue to comment on unrelated posts about the crashing bug I figured it’s better to address it in one place.  This way, hopefully, we can keep the “my game is crashing, anyone else?” comments to one centralized location.  Always the best way to share information, for sure.

Anyway, as I mentioned on the rundown post last week, there’s a crash issue happening for a number of players since this update hit.  It’s primarily impacting folks who play on Amazon devices, but some folks who play on older Android devices are having this issue as well. So, it’s not just you.

As of right now, I have no new news on this other than to say EA has indicated that they’re working on it.  My best advice, is likely something y’all don’t want to hear, you’ll have to contact EA on this.  I’ll drop the direct contact link here for you, so you don’t have to go searching for it.  As soon as I see any updates on this I’ll post about it.  In the meantime, if you do contact EA about it please keep me updated about what they say.

Additionally, there’s a thread started on the EA Help Forums.  So if you’d like you can add your “Me Too” there as well. Here’s that thread.

Also, there’s another thread over on EA help from a user named invisiblep169, with a couple of tips on how to “workaround” the bug.  From that post:

“this bug seems to be mainly triggered by tapping too many completed character jobs at once. tapping more than ~3-5 characters at once seems to be the main culprit in all of these crashes. your best course is to tap as few characters at a time as you can (try to tap them one at a time whenever possible). if there are too many in one area, move the building/decoration to somewhere isolated and tap it there. after getting those out of the way (and MANY restarts…), i was able to tap the rest of the buildings in my springfield with minimal crashes here and there. i guess the best thing we can do right now is not send characters on jobs. this obviously sucks, since the vast majority of my income comes from character jobs, but it looks like the only course of action right now.”

Hopefully, this helps those of you just coming here looking for info about this crash bug, and hopefully, this helps eliminate the “my game is crashing, anyone else?” comments on other event-related posts.  🙂

 

In-Game Update: New Patch Released (Issues Fixed)

Hey Howdy Hey Tappers!

Normally I don’t really write about patches that hit our game, since typically it’s minor changes few will notice, however, a patch hit our games a short while ago that many of you will notice.

With this patch (in-game update, so it will download automatically.  Nothing you need to do in the app store) a lot of the crap that was broken with the Yearbook Mystery Box was corrected.

-Items that were unique (like the Pride of Ulster Banner) are now removed from the box.
-Little Helper Ralph’s quests can now be done at the Brown House, preventing that jam of questlines if you didn’t have the Toy Workshop.
-If you won Blackbeard but didn’t have the Airship you’ll now be given the Airship for free (check your inventory for it).  This corrects that questline jam as well.
-And I believe the issue with the RayGun and flying UFO has now be corrected as well.

Additionally, the Yearbook Mystery Box is still in the game.  You can access it via the Premium Menu (Homer Buddha Icon) in your store. (unless, of course, you’ve cleared it out.  If it’s empty then you can no longer access it)

And that’s it, from what I can see.  At the moment no new content in the game and no spoiler info from EA.  We’ll see what happens as the day progresses.  I can tell you typically, if new content is hitting the server we’ll see it around 5:30-6:30pm ET.  I’ll be checking to see what, if anything, hits.  If I see anything you guys know I’ll be posting about it.  So in the meantime sit tight and get inspired by everyone’s awesome designs in this week’s Showoff! 🙂

Town Portrait Bug Thread

Hey Howdy Hey Tappers!

So last night Town Portrait was introduced to our games…provided you downloaded the app store update…and as is common with new features in this game, this one has a few bugs to work out.  MANY players are having great success once they get the hang of it, still, others are having some issues.  In particular, loads of problems I’m seeing for players who use Amazon devices.

So here’s one single post to list all of your bugs/issues/questions about Town Portrait.  This way they’re in one place, EA can view your problems and if it’s fixable others in the community can assist.  So if you’re having issues with your Town Portrait feature post your comment here about it, and we’ll see how we all can help! 🙂

2018 Treehouse of Horror Bug Roundup

Hey Howdy Hey Tappers!

So one constant we’re seeing in the comments with this event is that a number of you are seeing a variety of glitches appear in your game.  So I’m providing you with one post that displays the most common glitches, so that you’re able to see if others are experiencing it too.  Also, this is a place where you can post a glitch you’re seeing with this event that may not be posted.

This gives us one place so it’s all neat and we’re not throwing glitch reports into every other post written.  So here we go, the most common bugs we’re seeing appear in the comments…

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Trouble With Super Powers Questline

Hey Howdy Hey Tappers!

Seeing a number of questions/complaints/concerns over the Super Powers questline.  Since the mini-event ended last week a number of you are stuck in limbo with the questline.  It’s stuck on your task list but you’re unable to complete it…mostly because you cannot collect additional ooze.  So I want to address this in one post, so those of you asking in comments and emails have a point of reference….

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Missing Friends

Hey Howdy Hey Tappers!

It’s late here so I’ll write more about this in the morning… but that’s a new bug in Springfield. Surprise!

This is getting ridiculous.  Now neighbors are missing.   You go to your friends list (neighbors)  and no one is listed except Other Springfield.  It’s not just you… it’s now widespread.

Missing entire friends lists.. are you kidding me?!  What’s next? Squidport suddenly going to disappear?  The town going to blow up again?  EA this is getting freaking ridiculous will you fix your damn game already? 

Patric adding to this…
It is likely that this issue is also related to the login issues that people have had all day. I suspect that there is a serious problem with user IDs.

No solutions yet… this is turning out to be a “wonderful update”…but, you had to expect this with Itchy and Scratchy. A TV show inside of a TV show is never good! Messes with the time/space continuem.

Don’t panic. They are going to have to fix this one…

UPDATE…they are back. We’ll see if this helps with the login issues. – PM

Addicts Question Corner: Itchy & Scratchy Bugs, Tips, Tricks & Rants…Oh My!

Hey Howdy Hey Tappers!

Itchy and Scratchy Land hit are games yesterday and wowsers is this event full of issues or what?!  Reminds me of the “old days” of TSTO, back when every event promised to be Simpson filled and bug riddled.  For those of us who played TSTO between 2012-2015, you’ll know exactly what I’m talking about.

It’s been relatively calm in the world of TSTO, when it comes to bugs, for the last couple of years.  Sure there have been a few…and the rollback one is a HUGE one…but it wasn’t anywhere near as bad as it was a few years ago.  Well…Itchy and Scratchy (always looking to destroy something) sure changed that!

From reading your comments, and boy have you guys been commenting the last 24hrs, the general consensus is the vast majority of you are pretty pissed off.  Whether it’s your game freezing, your game lagging, you’re just generally pissed they eliminated Krustyland or something else there’s a lot of ticked off Addicts around here!  So let’s get to some of your general complaints and see if we can help you fix some of the issues you may be experiencing…

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Rollback Bug “Solution”

Hey Howdy Hey Tappers!

Well, it seems we finally have a resolution to the Rollback Bug. While it doesn’t seem to be the solution/resolution many of us were hoping for EA has come out with their plan to “fix” to Rollback Bug.

If you’re unfamiliar with the Rollback Bug check out this post.  Or this episode of Addicts Live.

Many of you who have reported the bug to EA should have received an email yesterday about their solution to the problem.  Thank you to many of you who forwarded this email to me.  Too many of you to name, but I appreciate you all taking the time to pass the info over to me.  And yes, you all got the same email.

So what does it say?  What’s their solution?  Let’s take a look… Continue reading