Ever see our friend Bart pulling the plug on your game? Doesn’t it drive you crazy? Almost makes you want to smack Bart around a little bit doesn’t it?
Usually when you first see Bart appear panic sets in, and you start to think ‘Ahhh, What happened?’ ‘What did I do?’ ‘What can I do?’ ‘WHERE DID MY SPRINGFIELD GO?!’ ‘WHY YOU LITTLE…’
Well first of all…R-E-L-A-X. There’s nothing you can do. So, don’t panic. Just wait and be patient. It’s a problem with the servers, and they’ll come back up again they always do (usually within a couple of hours). And I promise you…your Springfield will still be there when they come back up. I know it’s hard for us Addicts, but TRY to find something else to do until the servers come back up.
Starting to get TSTO withdrawals? Here are some more proactive things you can do while you deal with the servers being down:
-Check the Origin server status (here) If it’s a server issue, and they really are down, you won’t be able to get in. And if they’ve been having problems you shouldn’t be able to see your friends (the account server controls logging in, the social server controls seeing your friends).-Determine whether it’s a game issue or origin issue. Go to your computer and try to login to Origin there. If you can log in it’s a TSTO game issue, if you can’t login then you know it’s an Origin issue.
-Check the clock. Usually if it’s between midnight and 2am (US Central Standard Time) it’s related to server maintenance. They’ll come back up when it’s done.
-Check out the Tapped Out Facebook Page (here) and see if more Tappers are having the same problem. This will help you relax knowing others are experiencing it too!
-Try visiting a regular web page (like TSTO Addicts!). If it loads extremely slow, or not at all, the problem could be with your connection and not Origin or EA. Check your WiFi connection, your 3G (or 4G) status, or your ISP to verify.
I know going through TSTO Withdrawal can be difficult, but while you’re in a state of panic here are some things you should NEVER do:
-Try to create a new account with the same email (even if you’re prompted to do so). That’s one way to ensure you’ll lose your Springfield or misplace it for the unbearably long time it will take for EA to find it again.
-Get angry – well, a little angry is probably okay if you’ve spent real money on the game. But don’t overdo it. No need to punch walls (or Flanders!).
– Panic – after you’ve been playing for a while you’ll have gone through this a time or two before. Everything should return once the server problems are solved.
Of course you could always come back to TSTO Addicts if the servers are down (and when they’re up and running too!). We always have tons of things for fellow Addicts to do to prevent the TSTO Withdrawal!