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Wild West Bug Report: Old and New

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Hey Howdy Hey Tappers!

Popping in to give y’all a quick roundup of the latest and greatest bugs impacting our pocket-sized Springfields.  (ok some are old…but many of you are noticing them more now..)

So if you’re having a problem with: Missing Neighbors, General Store Crashing, Missing Dirt When Visiting a Neighbor, Where’s Maggie…this is the post for you.

So now let’s get into it, shall we?

Let’s start with a bug many of you may not even realize you have…

Missing Neighbors Glitch

So we’re seeing more and more reports of this in the comments.  You suddenly realize you’re missing a neighbor and a lot of you just think someone deleted you.   However, it may not be that simple.  There is a missing neighbors glitch going around where you can’t see a friend, but they can see you.

Currently, Wookiee is impacted by this.  In many of our towns, mine and Bunny’s included, Wookiee is simply missing from our neighbors list.  Now we know Wookiee wouldn’t just delete us (especially knowing that we know where he lives 😉 ) , so we approached him about it.  He didn’t delete us.  In fact he still sees all of his neighbors.  Unfortunately, his neighbors don’t see him.

Boom…Missing Neighbor’s Glitch.

If you’re noticing this is happening to you, i.e. you’re missing a neighbor.  OR if you notice you’re not getting friend visits…you’re most likely impacted by the missing neighbors glitch.

Resolution: Right now there is no fix for this.  EA is aware of the problem and their working on it.  If you think you’re impacted my best advice is to contact EA directly.  Personally, I always think it’s better to contact directly (as frustrating as it can be) so they can look into your game and see you’re impacted too. At the very least, if you simply don’t want to/can’t deal with EA, add your Me Too to the forum thread, which can be found here.

Frozen General Store/Game Crashes When You Try and “Hand In”

This is a bug that’s impacting more and more of you.  You try to hand in resources at the General Store and your game freezes/crashes every. time.

Resolution: If this is happening to you, first know that EA is aware of the problem and they’re working on a patch.  Even though they are aware of the problem I still ALWAYS recommend letting them know you’re impacted too by contacting EA directly.  Personally, I always think it’s better to contact directly (as frustrating as it can be) so they can look into your game and see you’re impacted too. At the very least, if you simply don’t want to/can’t deal with EA, add your Me Too to the forum thread, which can be found here.

Second, DO NOT PANIC!!!  I know it’s frustrating and you feel like you’re miles and miles behind.  But, even though it feels like it, you’re not.  Continue to collect resources (such as Hats and Pickaxes) and build up those totals.  Once it is patched simply turn everything in and you’ll catch right back up to everyone else.

This means that even if it doesn’t get patched until Monday, the day before Act 1 ends, you’ll still be ok.  As long as you’ve been collecting your hats and pickaxes for trade ins.

So while it is frustrating…you’re not out of it and as long as it gets patched before Act 1 ends you’ll be able to get all of the prizes (as long as you continue to collect the pickaxes and hats.)

Inability to see Dirt & Dirt Roads in Friend’s towns…

Just as it says, you can’t see dirt while visiting a friend.

Resolution: This is another known issue, and EA is working on it.  Even though they are aware of the problem I still ALWAYS recommend letting them know you’re impacted too by contacting EA directly.  Personally, I always think it’s better to contact directly (as frustrating as it can be) so they can look into your game and see you’re impacted too. At the very least, if you simply don’t want to/can’t deal with EA, add your Me Too to the forum thread, which can be found here. 

My Where’s Maggie Game Freezes (or My Timer Is Giving me Less Time Or I’m not Getting Donuts)

Just as it says…the game either freezes on you, you don’t get the donuts you’ve won or the timer appears to be giving you less time.

Resolution: First the timer.  If your timer is giving you less time, check to see if you’ve stored buildings recently.  As the timer will reduce if you’ve reduced the number of places Maggie can hide.

Missing donuts….on this one, contact EA directly.

Freezing…this has been going around for awhile.  EA is aware of this one, and they’re working on it.  Even though they are aware of the problem I still ALWAYS recommend letting them know you’re impacted too by contacting EA directly.  Personally, I always think it’s better to contact directly (as frustrating as it can be) so they can look into your game and see you’re impacted too. At the very least, if you simply don’t want to/can’t deal with EA, add your Me Too to the forum thread, which can be found here. 

And that covers most of the basic glitch questions we’re seeing in the comments.

Oh and a couple of things to note…since I keep seeing these asked over, and over, and over again in the comments…

This icon:

 means visual task.  So when you see it in your task list it just means that task has animation that you can see.  (we’ve covered it in multiple posts, but more specifically here)

And yes, if you’re down to a short time on your task bar you can speed up the task for free.  It’s not a glitch, it is intentional.

Are you experiencing any of the glitches/bugs with the event?  Smooth sailing for you so far?  If not, what are you experiencing?  Sound off in the comments below, you know we love hearing from you!

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