Hey Howdy Hey Tappers!
Another day another set of glitches, this update seems to be full of some odd ones! So let’s get straight to the latest report…
So I spent a good chunk of my afternoon on the phone with EA tech support to address (and hopefully resolve) a lot of issues we’re seeing popup over an over in the comments. I had a wonderful EA Rep named Luke (Hi Luke!), who plays TSTO and was all too willing to listen and try to help resolve as many of the glitches we see as possible. (some Clash of Clones related, some not) Here’s the result…
First…..we got a nice little in-game update today. This appears to just be glitch fixes (should fix cheaters and possibly shields glitch). more details below…
Elixir Truck Prize
So many of you are reporting either not getting Elixir OR only getting 1,000 Elixir when you reach and unlock that prize level (at 9,500 Gold). Here’s the deal…you’re only supposed to get 1,000 Elixir. And today’s update fixed the confusion.
Initially it showed the image of the Truck (which represents 4,000 Elixir), but it SAYS Elixir Bundle (which represents 1,000 Elixir), today’s update fixed the image so now the wording and the image both match 1,000 Elixir. So now it looks like this:
If you’re sill experiencing an issue where you’re not getting ANY Elixir…contact EA as they’ll have to go in and award it for you.
Missing Marge Skin
Some of you are reporting that you’ll win Marge AND get to The Power of Upgrades quest and Wizard Marge will disappear (Marge will still be there but her skin won’t). As of right now, it’s been reported BUT there’s no fix for it just yet. They’re advising everyone that’s experiencing this glitch to report it on the EA Answers forum. The link for this thread can be found here:
Reduced Payouts
Some of you are reporting depleted defending payouts (they’ve been cut in half or more in some cases). This is another one where, as of right now, it’s been reported BUT there’s no fix for it just yet. Again, EA is advising everyone that’s experiencing this glitch to report it on the EA Answers forum. The link for this thread can be found here:
http://answers.ea.com/t5/The-Simpsons-Tapped-Out/defending-payouts-decrease/m-p/3389635#U3389635
However, I think this is intentional. I think they realized people were earning gold WAY to fast and this is their attempt to slow the earning rate down. But that’s just my theory, we’ll have to wait to see if a patch comes out for it our not.
Shields/Roll With It Glitches
If you’re missing shields and/or experiencing the Roll with the glitch with the cheaters (the task won’t clear when you defend your town)….EA’s working on the patch for this, and it looks like that’s what hit with today’s update. The initial patch looks like it fixed it for about half of you…today’s update should attempt to restore it for everyone else. Hopefully this will also resolve the shield glitch many of you are experiencing as well.
The Shield Glitch is STILL here for most players. So for now, keep clearing them.
Finally..reports of not getting items EA Customer Support Promised You:
Anytime EA support promises you they’ll restore Elixir and/or offer you donuts it’s noted in your case file. In the case of donuts it has to be approved by a supervisor before they can give them to you, and that’s all noted on your case file. So if you get into a situation where EA says they’ll provide you with compensation and they don’t, immediately call back/chat back and say you were promised and you just want to know what happened.
Also, to avoid ANY issues…if they say they’ll award them to you, ask (nicely) if they can do it right then and there. In most cases they should be able to. If they say they can’t award them right then and there, verify with them that they’ve made the the notation in your case file. Ask them for a copy of your case number AND their name. This way if you have a problem you can refer back to both.
So that’s it for this glitch report/update post. Have YOU noticed any other glitches regarding Clash of Clones? Or do most of the issues seems squared away by now? Have you gotten your problem resolved? Sound off in the comments below, you know we LOVE hearing from you!