Hey Howdy Hey Tappers!
Popping in with another bug/glitch report for TSTO…this time related to the Springfield Heights update. Because one centralized placed where you guys can report your issues and see that you’re not alone in them…is better than issues scattered all over various posts…and feeling like you’re the only one with the problem. 🙂
Before we get into it just a note, yesterday I went over some issues that were happening since Tap Ball was removed, some of these are still going on. So if you don’t see your issue covered in this post, try checking out yesterdays crash report post to see if it’s covered there. (You can view yesterday’s post here)
So now, let’s tackle some of the common issues we’re seeing popup since Springfield Heights hit our towns including (but not limited to): missing donuts, land errors, missing currency and more! So let’s dive in shall we?
Let’s start with the big one…MISSING DONUTS!
There are LOADS of reports from you guys in the comments about your donuts going missing since the launch of Springfield Heights. And from what I understand EA is inundated with complaints about the missing donuts. Good. Keep flooding them. The more reports they get, the quicker it’ll get resolved.
So here’s the deal with the missing donuts….yes they’re really missing. No you’re not going crazy. EA IS aware of the situation and is currently working on a patch for it. Hopefully the patch will hit in 24-48hrs. In the meantime I still recommend contacting them and letting them know what’s happened in your game, just in case the patch doesn’t work at least there’s proof you contacted them.
So basically you’ve got two options at this point: 1- Contact EA (which I recommend doing) or 2- Do nothing and wait till the patch hits.
You can contact EA here
Land Error
Some of you are reporting seeing this message in your game (or some version of it): “Land Error Contact Support”.
If this happens to you first try uninstalling/restarting your device/reinstalling TSTO. See if this helps clear it (could just be a bad file). If that doesn’t work, you’ve got to do what the message says and Contact EA.
We have seen a few reports of this, so if you’re getting it you’re not alone. But from what we can see you do have to contact EA to get it cleared.
You can contact EA here
Missing Springfield Heights Currency
One of these (
Seeing reports from a few of you that you’re randomly missing Springfield Heights Currency. You’ll have 200, not buy anything and then be down to 180.
If this is happening to you…stop and think for a minute. Ask yourself if you’ve recently crafted Smart Devices. Each Smart Device you craft requires 2
IF you don’t have any smart devices, heck if you haven’t unlocked the Springfield Institute of Technology…then stop and think if you recently unlocked a character to complete the task to get items. Remember after the initial 1-2 characters in each building it requires Springfield Heights Currency to unlock more. So that could also be where it’s going.
IF you don’t have an smart devices, if you haven’t recently unlocked any new characters to get currency…then contact EA.
You can contact EA here
Sending Characters on Currency Earning Tasks And Not Getting the Right Payout In Return
Seeing reports from a few of you that you send characters on a currency earning task that should yield 5 (for example) coffees, and you’re bank is only increasing by 3.
If this is happening to you follow the same procedures for the missing currency above…check to see if you created any smart devices or unlocked any new characters inbetween the time waiting for the currency task to complete.
IF you don’t have an smart devices, if you haven’t recently unlocked any new characters to get currency…then contact EA.
You can contact EA here
FPs Missing from Clearing Handshakes
Seeing reports from a few of you, and noticing in my own town, that when you tap on handshakes in your town they’re not dropping FPs (
First, it’s not every building. Some buildings are still awarding them, but it is most of them. Not sure if this is a permanent change or just a bug that’ll get fixed with the next download.
For now my recommendation is to just sit tight with it and see what happens. But if it’s really bugging you contact EA.
You can contact EA here
I Can No Longer Spray Paint A Neighbor
It’s not just you. It looks like, at least for now, Vandalism Actions have been disabled. So you can no longer Spray Paint Moe’s, Town Hall or Springfield Elementary.
I have a feeling this has something to do with a vandalizing glitch that caused games to crash. So I have a feeling it will come back up eventually. So for now just sit tight…
And that my friends completes the first Springfield Heights Glitch/Bug report. The biggest issue is those missing donuts, and I can assure you they’re working no restoring them! So let’s hope they’re back soon!
Have you experienced any of these bugs? Did you contact EA or just waiting to see what happens? Any other bugs you’re seeing not covered here? Sound off in the comments below, you know we love hearing from you!