Questions and Answers

HomerSo our old Q&A post was about 3 years old and full of thousands of comments (nearly 10,000..) so I decided it was time to start a new Q&A thread.  Comments on the old thread are now disabled BUT they’re still there are viewable for anyone looking to see something they previously asked.

You can find the old Q&A Thread here

Got a game specific question about The Simpsons Tapped out?  Post your question below and we’ll do our best to answer it as soon as possible.  Don’t want to wait?   We have thousands of posts, we’ve been at this for awhile, and we’ve aimed to answer many of the most common questions already, so check out the search feature or start browsing the site to see if your question has already been answered.

Please Note: This is not an EA run website, so while we will do our best to answer any questions you may have we may not always to able to “solve the problem”. If you’re having a major problem with your game your best bet is to always reach out to EA Customer Support.  You can reach EA by tapping the Get Help button in your game, of visiting their support site here.

Here are a few Tapped Out and TSTO Addict FAQ’s to get you started:

I’m New To TSTO Where’s the Best Place to Start?

Believe it or not we have a comprehensive game guide for brand new tappers!  You can check out all the details for new tappers on this page.  It’ll include loads of how-tos and tips and tricks to get you started.

I’m New to TSTO Addicts, How Do I Navigate The Site?

Check out this post to learn how to navigate TSTO Addicts.

Do all of the buildings earn money?

No. While almost all of the buildings earn money there are a handful of buildings that do not earn money but have other tasks. Cletus’s Farm does not earn money as the other buildings do instead it earns money through growing crops, Channel 6 earns money through news broadcasts and Open Air Stage earns money through characters performing. While Springfield Downs earns money through betting on the Dog Races.
Town Hall, Moe’s Tavern, Springfield Elementary & the Police Station do not earn money. However, your neighbors can vandalize those buildings with spray paint while visiting and you earn money from cleaning up the spray paint.
Finally, Springfield Retirement Castle is the one building that does not earn money, has no tasks to earn money, and cannot be vandalized. However, it’s a building you must purchase in order to get Grandpa Simpson.

Of course there are more, that I’m sure I don’t have on this list..but the bottom-line is, no.  Not all of the buildings in Springfield earn money.

Where can I find a map of all the available land in Springfield?
Up to date as of 3/14/19

Click to view larger


How many characters have been introduced in TSTO to date?

As of 3/14/19 there are 403 playable characters (not including skins) and 144 NPCs.

What Is XP Farming? KEM Farming? Donut Farming? How Do I Get Free Donuts?!

We’ve got a couple of posts on this…

The complex breakdown of KEM/Donut Farming is here

The quick simple breakdown is here. 

Where Can I Find Information About Previous Tapped Out Events?

We’ve got a whole section of the site dedicated to TSTO Events.  You can find it here. 

Where Can I Find Information About Donuts, Premium Items and Tips to Earn more?

Check out our Premium Guide, here.

Where Can I Find A Chart of What Bonus % Premium Items Earn?

You can find that here.

Where Can I Find a Character of Duel Character Tasks?

You can find that here. 

Where Can I Find Design Guides for Tapped Out?

We’ve got loads of them!  Check out the Design Guide Tab in the menu to see Showoffs, 2D, 3D and other fun designs!

When Was the Last Tapped Out Update?

Check out our update post for dates and details, you can find it here.

Still have a question?  Ask away…we’re here to help! 🙂

1,156 responses to “Questions and Answers

  1. How do I make ” jesus cast judgement ” I think I need a building but I’m not sure what I’m looking for.


  2. David Larangeira

    With the new update, I still can’t drive the cat slay with miss claws. Why is this? It doesn’t come up under her list but its a mission I have.


  3. Hello all,

    I’ve been playing TSTO for a while now and during the Christmas event I managed to get a few of the locked donut characters and I got Father Sean in one of them.. now I have the quest of “White Collar Hero” and the second task of “Make Father Sean Quote Contemporary Rappers” — however, I am unable to complete this task, when I click on it it sends me to Father Sean’s list of activities he can do and it just doesn’t show up?

    Any ideas on what I can do to complete this task as the activity just doesn’t show up for him? Is it possible that I might need additional items to complete it?

    Many thanks in advance.


  4. David Larangeira

    Hello. So I bought all the land that I can. Now I have to get land tokens to get land. My town is full and I need land. How do I get land tokens? I know 1 way is from the daily things they have but 90% of the time its something like do 5 days and get donuts. Very rare the prize is a land token. Are there other ways to get land tokens? Please help. Thank you.


  5. A few days ago, I received Mrs. Claus and I have completed parts 1 – 4 of her quest. I have not been able to complete Pt. 5 Party with Elves because I apparently do not have the elves. How can I get the elves? EA could not help me.


  6. Hi. I purchased the 999 donut package over xmas and was led to believe it came with a storefront or something similar but never received it. Any ideas ?



  7. David Larangeira

    Hello. I just got ms. Claws (crazy cat lady) and I’m up to the mission of drive the cat slay. But even though I have the actual cat slay, it doesn’t come up on the list of options under ms. Claws. So how do I do it and how do I complete this mission?


  8. Hi, on my game i can’t find any krustyland building to buy, if i want to maximize the krust o meter i should be able to buy buildings and decorations right?


  9. Hi! I had my Old West town corner, with the Saloon, Church and Jail in storage and when I took it out the Church and Jail were missing / construction sites. Anyone know how to fix? Thanks!


  10. I thought the Stonecutter table opened up a quest for Number 51 (I call him Kif). I just got it and nothing happened. So did I just piss away 30 donuts?
    I’m on my own quest to get all the Yearbook items, at least the good ones. 🙂


  11. I have been playing this game for years. I had a little glitch recently and I was wondering if anyone else has had similar experiences, and perhaps how they have been overcome. I purchased „little Jesus house“ with donuts yesterday, and today it is gone, as are the 150 donuts. It is available again for purchase. I am not sure how that happened or what I can do about it. Today I was setting people on the „Daily task“, something about celebrating their own christmases and when I activated Mrs. Lovejoy to „preach alongside Rev. Lovejoy,“ the screen freezes and the only way out is to leave the game and renter, but every time I have tried to activate her it does the same thing. Any suggestions?


  12. I keep trying to purchase donuts but and told “you already purchased this” I was able to make donut purchases with no issues like this until they added tokens with the donuts


  13. Hi, Can someone advise when the character “god” might be available again? Tempted to put a joke in about finding god…


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