So our old Q&A post was about 3 years old and full of thousands of comments (nearly 10,000..) so I decided it was time to start a new Q&A thread. Comments on the old thread are now disabled BUT they’re still there are viewable for anyone looking to see something they previously asked.
You can find the old Q&A Thread here
Got a game specific question about The Simpsons Tapped out? Post your question below and we’ll do our best to answer it as soon as possible. Don’t want to wait? We have thousands of posts, we’ve been at this for awhile, and we’ve aimed to answer many of the most common questions already, so check out the search feature or start browsing the site to see if your question has already been answered.
Please Note: This is not an EA run website, so while we will do our best to answer any questions you may have we may not always to able to “solve the problem”. If you’re having a major problem with your game your best bet is to always reach out to EA Customer Support. You can reach EA by tapping the Get Help button in your game, of visiting their support site here.
Here are a few Tapped Out and TSTO Addict FAQ’s to get you started:
I’m New To TSTO Where’s the Best Place to Start?
Believe it or not we have a comprehensive game guide for brand new tappers! You can check out all the details for new tappers on this page. It’ll include loads of how-tos and tips and tricks to get you started.
I’m New to TSTO Addicts, How Do I Navigate The Site?
Check out this post to learn how to navigate TSTO Addicts.
Do all of the buildings earn money?
No. While almost all of the buildings earn money there are a handful of buildings that do not earn money but have other tasks. Cletus’s Farm does not earn money as the other buildings do instead it earns money through growing crops, Channel 6 earns money through news broadcasts and Open Air Stage earns money through characters performing. While Springfield Downs earns money through betting on the Dog Races.
Town Hall, Moe’s Tavern, Springfield Elementary & the Police Station do not earn money. However, your neighbors can vandalize those buildings with spray paint while visiting and you earn money from cleaning up the spray paint.
Finally, Springfield Retirement Castle is the one building that does not earn money, has no tasks to earn money, and cannot be vandalized. However, it’s a building you must purchase in order to get Grandpa Simpson.
Of course there are more, that I’m sure I don’t have on this list..but the bottom-line is, no. Not all of the buildings in Springfield earn money.
Where can I find a map of all the available land in Springfield?
Up to date as of 7/8/16 (I’m working on the new one and it should be up just after the next update…just in case they add more land)
Click to view larger
What Is XP Farming? KEM Farming? Donut Farming? How Do I Get Free Donuts?!
We’ve got a couple of posts on this…
The complex breakdown of KEM/Donut Farming is here
The quick simple breakdown is here.
Where Can I Find Information About Previous Tapped Out Events?
We’ve got a whole section of the site dedicated to TSTO Events. You can find it here.
Where Can I Find Information About Donuts, Premium Items and Tips to Earn more?
Check out our Premium Guide, here.
Where Can I Find A Chart of What Bonus % Premium Items Earn?
Where Can I Find a Character of Duel Character Tasks?
Where Can I Find Design Guides for Tapped Out?
We’ve got loads of them! Check out the Design Guide Tab in the menu to see Showoffs, 2D, 3D and other fun designs!
When Was the Last Tapped Out Update?
Check out our update post for dates and details, you can find it here.
Still have a question? Ask away…we’re here to help! 🙂
How do you open more slots in the Jam Session venues? They’re there but they have curtains over them.
LikeLike
Can’t open them yet.
LikeLike
When you buy the rakes for Sideshow Bob, is it a 1 time use or once you buy it, it’s there forever? I’m just a bit sceptical as you can buy 1, 3 or 15
LikeLike
Those raken last forever. I use the task whenever I want to have a laugh 😂 It only takes an hour.
LikeLike
I have loved Tapped Out for years. It got me through grad school (well, almost), helped me find my partner, and was even there when I started this awesome career. Every day I found a place to eat lunch with WiFi access and I listened to podcasts while tapping away. And then my account was hacked. And I am bereft. Do you have any suggestions? I think tonight is the third time I’ve tried on the last couple of months to use EA help online and they cannot seem to actually help me reconnect. : /
LikeLike
My Acer tablet died… so I bought a new (well… newer to me) Dell Venue 10 5050 tablet running Android 5.0.2.
I got… The Simpsons: Tapped Out” game installed. I went thru the game and entered in my account so that the game got restored to where I was on my old tablet.
Now for the problem. On the morning of Aug 9th… after 4 or 5 days of using the game on this tablet…. when I ran the game… I got a series of messages on my screen saying that old events were now over. After getting these notifications… when I tapped on a characters image in the upper left-hand corner of the screen… NOTHING happens. Before when I use to tap on a characters image… it would… 1) bring me to them if they had a completed task or 2) would bring up their list of tasks if they weren’t currently doing a task.
Any suggestions???
LikeLike
Woah … not one I’ve heard of, Mike. Apart from the usual old “uninstall/reinstall” mantra, maybe lodge a ticket with EA unless any other Forum members can help you out. Best of luck!
LikeLike
Yeah… I was thinking about uninstalling the game and then re-installing it… but I wanted to see if there were any other suggestions to try before doing that.
LikeLike
Well… just as a follow up.
I un-installed Tapped Out and re-installed it. After entering in player account info (e-mail address and password)… I still had the problem.
So… since I didn’t have much on my tablet… I went into it and restored it to the factory default. After going thru the initial tablet setup… I made The Simpsons Tapped Out the FIRST app that I downloaded and installed. After entering in all of my player account info… I still had the problem.
So… whatever is causing the problem… seems to be saved in my player account info… because a un-install and re-install didn’t fix the problem and then restoring the tablet to factory default and then re-installing the app didn’t fix the problem either.
LikeLike
I’ve uninstalled on my phone and tablet then cleared the cache and rebooted then reinstalled…still nothing!
LikeLike
I accidentally deleted a Neighbour request and would like to extend that player an invite, but the user name doesn’t come up on an EA search, which indicates s/he plays with another name. I have asked the player on the Add Friends thread to resubmit her/his invite; is there anything else I can do? S/he has posted in the Forums before but clicking on his/her user name takes me off to WordPress’s Gravatar site, which is a dead end …
LikeLike
Hi!
In this current event I have a problem with lawyers my friends keep sending me. Since yesterday (Saturday) morning I haven’t been able to see any of them. I know they are hard to find, but previously I could with careful scanning of my large town find at least most of those little culprits. Someone tipped us addicts on a post a few days ago with putting everything else to sleep mode except characters when trying to find the lawyers, I have found that most helpful. But now I can’t track down even any single one. I can still see them in my friends’ towns and drop them there without any difficulties. Just can’t see any in my town. From the notifications I receive from TSTO app, I know my friends keep sending me lawyers. I’m wondering if anyone else is struggling with the same problem?
Thank you for listening – you guys are amazing! Any help would be highly appreciated…
LikeLike
Sorry I cant help you Tiny but I thought I’d at least post something to that effect rather than just leave your question hanging … fwiw, I think a lot of people are struggling the find the lawyers (I’ve given up even looking)
LikeLike
I only use the “stumble upon” method to find those lawyers 😄
LikeLiked by 1 person
Me again, lol. I used to be able to remove friends who had stopped playing. Now I can only hide them. Does this mess with the number of friends I can have?
LikeLike
hiding friends does not remove them, so you won’t be able to add more. why are you not able to remove? what happens when you try?
LikeLike
Thanks! I didn’t remember that I had to tap on the friend, it had been so long *duh*. All tidied up now.
LikeLike
I’ve noticed some of my friends have the drop lawyers box in the top right and some don’t have the box showing at all. Does that mean the latter aren’t playing the event (or aren’t eve playing anymore)?
LikeLike
the box won’t show if the neighbor hasn’t updated yet… so yeah, that is probably what it means.
LikeLike
Hey! So I have just got all the new land but it won’t let me place roads or concrete on the section along the bottom/horizontal? I can put objects on it though. Anyone else got this problem? Thanks
LikeLike
we all do… just waiting for ea to patch it.
LikeLike
Thank you 😊
LikeLiked by 1 person
It is a glitch in the programming. EA will resolve this in the next patch/update. At least they use to do that.
LikeLike
Do I need a wordpress account in order to like posts/comments?
LikeLike
Yes, I believe so
LikeLiked by 1 person
Yep you need an account. Working now.
LikeLike
Hey first time commenting in here but I’ve played for years.
Since the homerpalooza update, my largest redwood and burns money pit have disappeared from the task bar. Neither are finished but I had just started to do them.
Also during a time I stopped played I didn’t get the flaw and disorder level, I wrote ea and they eventually after 3 techs got it for ,e but now that i have completed the first arrest of side show bob he’s ever returned for task 2 when you must arrest him 3 times.
Anyone else have these issues??
LikeLike
Yes, apparently the disappearance of the redwood and money pit is a known glitch. Previous posters seem to suggest that either EA will release a patch or these quests will return after the current event.
LikeLike
for the record, it’s actually not a glitch. a glitch would indicate the disabling of the redwood and money mountain was unintentional… but according to the files, it was purposely disabled.
LikeLiked by 1 person
Thanks for clearing that up, Tapebelt.
LikeLiked by 1 person
The readwood and moneypile should work again. There is a patch in the store. At least there’s one go. iOS. Can’t check if it works, I have finished those.taskss ages ago.
BTW: it is possible againto place roards.en such on the newest stip of land.
LikeLike
Hi there! I’ve been playing the excavation game and noticed I can’t sell the extra barrels. Got to thinking, is there a limit on Storage?
(Did try searching but didn’t see the answer)
Thanks for all you do, you are amazing.
LikeLike
Yesterday, when I was looking at the designs, I noticed one that had the entire Simpson family in the mountains. I only have Homer and Lisa. I feel that somehow I did something wrong. I would appreciate your help
LikeLike
https://tstoaddicts.com/2016/05/20/the-end-of-level-updates-and-what-it-all-means/
LikeLike
Arnie Pye & Dr Nick have disappeared from the premium & character store. Where have they gone?
LikeLike
https://tstoaddicts.com/2017/06/02/inside-the-vault/
LikeLike