Questions and Answers

HomerSo our old Q&A post was about 3 years old and full of thousands of comments (nearly 10,000..) so I decided it was time to start a new Q&A thread.  Comments on the old thread are now disabled BUT they’re still there are viewable for anyone looking to see something they previously asked.

You can find the old Q&A Thread here

Got a game specific question about The Simpsons Tapped out?  Post your question below and we’ll do our best to answer it as soon as possible.  Don’t want to wait?   We have thousands of posts, we’ve been at this for awhile, and we’ve aimed to answer many of the most common questions already, so check out the search feature or start browsing the site to see if your question has already been answered.

Please Note: This is not an EA run website, so while we will do our best to answer any questions you may have we may not always to able to “solve the problem”. If you’re having a major problem with your game your best bet is to always reach out to EA Customer Support.  You can reach EA by tapping the Get Help button in your game, of visiting their support site here.

Here are a few Tapped Out and TSTO Addict FAQ’s to get you started:

I’m New To TSTO Where’s the Best Place to Start?

Believe it or not we have a comprehensive game guide for brand new tappers!  You can check out all the details for new tappers on this page.  It’ll include loads of how-tos and tips and tricks to get you started.

I’m New to TSTO Addicts, How Do I Navigate The Site?

Check out this post to learn how to navigate TSTO Addicts.

Do all of the buildings earn money?

No. While almost all of the buildings earn money there are a handful of buildings that do not earn money but have other tasks. Cletus’s Farm does not earn money as the other buildings do instead it earns money through growing crops, Channel 6 earns money through news broadcasts and Open Air Stage earns money through characters performing. While Springfield Downs earns money through betting on the Dog Races.
Town Hall, Moe’s Tavern, Springfield Elementary & the Police Station do not earn money. However, your neighbors can vandalize those buildings with spray paint while visiting and you earn money from cleaning up the spray paint.
Finally, Springfield Retirement Castle is the one building that does not earn money, has no tasks to earn money, and cannot be vandalized. However, it’s a building you must purchase in order to get Grandpa Simpson.

Of course there are more, that I’m sure I don’t have on this list..but the bottom-line is, no.  Not all of the buildings in Springfield earn money.

Where can I find a map of all the available land in Springfield?
Up to date as of 7/8/16 (I’m working on the new one and it should be up just after the next update…just in case they add more land)

Click to view larger

TSTO Land June 2016

What Is XP Farming? KEM Farming? Donut Farming? How Do I Get Free Donuts?!

We’ve got a couple of posts on this…

The complex breakdown of KEM/Donut Farming is here

The quick simple breakdown is here. 

Where Can I Find Information About Previous Tapped Out Events?

We’ve got a whole section of the site dedicated to TSTO Events.  You can find it here. 

Where Can I Find Information About Donuts, Premium Items and Tips to Earn more?

Check out our Premium Guide, here.

Where Can I Find A Chart of What Bonus % Premium Items Earn?

You can find that here.

Where Can I Find a Character of Duel Character Tasks?

You can find that here. 

Where Can I Find Design Guides for Tapped Out?

We’ve got loads of them!  Check out the Design Guide Tab in the menu to see Showoffs, 2D, 3D and other fun designs!

When Was the Last Tapped Out Update?

Check out our update post for dates and details, you can find it here.

Still have a question?  Ask away…we’re here to help! 🙂


344 responses to “Questions and Answers

  1. Have they ever released John form Homers Phobia
    One of my all time fave episodes and characters
    Been playing from day dot but don’t ever recall them doing so
    Unless I missed him


  2. I just got grind house Mary but I can’t find her in my game. Does anyone have any ideas of where she could be


    • Do mean the grind House assassin with the wrecking ball
      She’s a NPC witch means she’s just walking around your town
      You can’t find her ant way other then scanning your town


  3. After the latest update my Frankie the Squealer disappeared from my Springfield. Has anyone else experienced this?


  4. Woke up this morning to a 420 special in game offer of 420-related items bundle: school bus, stoner driver, and not sure what else was included. There was no price when I checked it out in the store. There was a lock instead and one word—building. I took care of my questlines and returned to the store. Gone. Doesn’t exist now. Was this a joke? A glitch? I would have bought it if the price was right.


    • Found it again! It’s called Spring Relaxation Bundle. It is as I found it earlier.
      “For a limited time, get Otto, the School Bus and the Springfield Greenhouse for the dankest price around.”

      Perhaps it’s not available to me because I already have the Greenhouse? Bummer.


  5. two days can not play because the application crashes when I try to open. I uninstalled and re-installed but not working. Still can not play not to get into the game! Quick help !!!!!! When you try to install, just drop me off from the application and the screen says “we are sorry, the application does not respond!” What to do !!!!


  6. Just picked up a Squidport tile and yesterday an Ornate one. But the week before that, nothing, nada, zilch 😩


  7. overmaninblack

    I haven’t received anything from my submersible in a couple weeks. I run the 24 hour mission daily, only losing an hour or 2, max- lv 182, I may be an addict- and I’m wondering if anyone has confirmed a max # of boardwalk sections or if I’ve just got a string of really bad luck… Or is there a known issue during this spy campaign?


  8. Yes, there is a limit of 89 taps. There has always been such a limit for getting event coinage.


  9. The new spy update is great but after visiting half of my friends towns I stop collecting intel and just get cash/FP.. is there a limit to how much I can get in a given time?


  10. Amanda Grigsby

    I’m only on level 9… When do I get Marge? Also what about Moe? Someone please help me! Amandarose64


  11. At what level are you and which tasks have you in your task Book?


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