Questions and Answers

HomerSo our old Q&A post was about 3 years old and full of thousands of comments (nearly 10,000..) so I decided it was time to start a new Q&A thread.  Comments on the old thread are now disabled BUT they’re still there are viewable for anyone looking to see something they previously asked.

You can find the old Q&A Thread here

Got a game specific question about The Simpsons Tapped out?  Post your question below and we’ll do our best to answer it as soon as possible.  Don’t want to wait?   We have thousands of posts, we’ve been at this for awhile, and we’ve aimed to answer many of the most common questions already, so check out the search feature or start browsing the site to see if your question has already been answered.

Please Note: This is not an EA run website, so while we will do our best to answer any questions you may have we may not always to able to “solve the problem”. If you’re having a major problem with your game your best bet is to always reach out to EA Customer Support.  You can reach EA by tapping the Get Help button in your game, of visiting their support site here.

Here are a few Tapped Out and TSTO Addict FAQ’s to get you started:

I’m New To TSTO Where’s the Best Place to Start?

Believe it or not we have a comprehensive game guide for brand new tappers!  You can check out all the details for new tappers on this page.  It’ll include loads of how-tos and tips and tricks to get you started.

I’m New to TSTO Addicts, How Do I Navigate The Site?

Check out this post to learn how to navigate TSTO Addicts.

Do all of the buildings earn money?

No. While almost all of the buildings earn money there are a handful of buildings that do not earn money but have other tasks. Cletus’s Farm does not earn money as the other buildings do instead it earns money through growing crops, Channel 6 earns money through news broadcasts and Open Air Stage earns money through characters performing. While Springfield Downs earns money through betting on the Dog Races.
Town Hall, Moe’s Tavern, Springfield Elementary & the Police Station do not earn money. However, your neighbors can vandalize those buildings with spray paint while visiting and you earn money from cleaning up the spray paint.
Finally, Springfield Retirement Castle is the one building that does not earn money, has no tasks to earn money, and cannot be vandalized. However, it’s a building you must purchase in order to get Grandpa Simpson.

Of course there are more, that I’m sure I don’t have on this list..but the bottom-line is, no.  Not all of the buildings in Springfield earn money.

Where can I find a map of all the available land in Springfield?
Up to date as of 7/8/16 (I’m working on the new one and it should be up just after the next update…just in case they add more land)

Click to view larger

TSTO Land June 2016

What Is XP Farming? KEM Farming? Donut Farming? How Do I Get Free Donuts?!

We’ve got a couple of posts on this…

The complex breakdown of KEM/Donut Farming is here

The quick simple breakdown is here. 

Where Can I Find Information About Previous Tapped Out Events?

We’ve got a whole section of the site dedicated to TSTO Events.  You can find it here. 

Where Can I Find Information About Donuts, Premium Items and Tips to Earn more?

Check out our Premium Guide, here.

Where Can I Find A Chart of What Bonus % Premium Items Earn?

You can find that here.

Where Can I Find a Character of Duel Character Tasks?

You can find that here. 

Where Can I Find Design Guides for Tapped Out?

We’ve got loads of them!  Check out the Design Guide Tab in the menu to see Showoffs, 2D, 3D and other fun designs!

When Was the Last Tapped Out Update?

Check out our update post for dates and details, you can find it here.

Still have a question?  Ask away…we’re here to help! 🙂


673 responses to “Questions and Answers

  1. Cannot connect to server for some reason, just started today. I got in for a few seconds and then nothing. Connection is same as always but suddenly it’s not working.

    Clearly internets still working cuz I got on here and other websites and apps are working like normal but tsto is not loading. Any suggestions?

    I’m in Ontario by the way if that means anything.


  2. Sebastian Gutiérrez

    Como puedo colocar la señal de springfield en las montañas?


  3. Number 51 has a locked 6 hour task “prove existence” how does this task get unlocked? What quest is associated with this. Please let me know. Thanks, K


    • I came here with the same question. I saw on another site, someone appeared to believe the quest was associated with an episode tie-in and was no longer available. Also–is he supposed to have a robe? I don’t see one for him in my inventory, and he doesn’t appear to have Stonecutter tasks.


  4. I have more questions, this one is about the Rail yard.

    I did some research and I came to this conclusion regarding premium characters.

    Jesse grass – metal, plastic, glass
    brandine – trash, metal
    Dewy largo – trash, glass
    Utter – trash, plastic
    Uriah – metal, plastic, glass

    And a “should I buy” said little Lisa recycling plant isn’t worth the donuts.

    So my questions are, are the rest worth the donuts?

    Have these characters been offered with rebates and if so what were they?

    Based on how you’ve viewed ea and this game, how likely is it that these characters will resurface with rebates (or even full price)?

    Lastly, am I stuck waiting for brandine and dewy largo to be rereleased or is there another way (and possible prices for them)?

    Thank you for reading and have a nice day 🙂


  5. Is there a list of buildings that Maggie will land on in her mini game so that I can put them all In Close range instead of tapping all over my town?

    I know she will land on all the colour houses, more tavern, luigis, the library, the town hall, the school but I’m not sure what else


    • That is listed in an upcoming Stats and Strategies post I’ve written. The next one is on Drone Scan, then SciFighter, and then Where’s Maggie. It will probably be posted within the next fortnight (unless another event hits, as active events take precedence).


    • Also: Simpsons house, Krusty Burger, Lard Lad Donuts, ZiffCorp Office Building, Springfield Office Building, Van Houten house, Cletus’s farm, First Church of Springfield, the police station, Android’s Dungeon. and the Retirement Castle. (Possibly others that I don’t have in my town.) She does not land on Brown houses.

      I have done what you describe–grouped the buildings in a “Where’s Maggie” neighborhood. That definitely helps!


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