Hey there Hoppereenos, just bouncing by with a quick FYI on something I am seeing spread more and more. Missing Probes.
For whatever reason, this issue seems to be getting bigger and bigger. Players are sending out Grem Aliens in neighbors towns, they get the pop up that they won X amount of Probes, but the totals are not changing. For some it just took the game syncing back up…but that is no longer the case. Now they are not syncing at all.
We are now seeing this start to spread to missing Probes from just Rigellian Alien squishing in neighbors town (VERY rare at this time). EA is aware of the issue with the Grem Aliens spreading and working on a patch for it. In the meantime, here is the forum link for you to add your name to and keep it a “hot” issue until it is fixed.
Outside of that, make sure you are reporting it too as it makes it MUCH easier to ask for compensation on missing items and characters if you have a log of technical issues on file.
In the meantime, hang in there. Keep tapping away. This does NOT impact all players, so many of you can continue to tap and play no worries. For those of you impacted, open the ticket and log on the forum so they can see the extent.