Tag Archives: game crash during Monorail Event

Tip For Disappearing Characters/Buildings During the Monorail Event

Hey Howdy Hey Tappers!

Just a quick tip for those of you who are having issues with characters, buildings and sections of your towns going missing during the Monorail Event.

We’ve been informed by some players who have had the issue and spoke with EA, that it appears this issue is happening as a result of tracks being placed in the water.  (at least for some, this may not be the cause for everyone)

trackscurvese_menu trackcurvese_menu trackstraight4x2_menu trackstraight2x2_menu

So…simple solution to try if you’re missing Characters/Buildings or sections of your town…remove tracks from the water (if they’re there).  Then hard close and restart your game, see if that helps.  You may still have to store and replace buildings to bring characters back, but keeping tracks out of the water should prevent this from happening going forward.

IF you DON’T have tracks in the water and are still having issues, contact EA.  Add your name to the growing list of players with the issue.

IF this doesn’t work for you…contact EA.

Also, if one of the missing characters is Homer or Lisa you cannot store the Simpson House..so you will have to contact EA to bring them back.

So the bottom line?  If you’re having issues with your town and you have tracks in the water, take them out of the water and see if that helps solve the problem.

And remember…if you’re having crashing issues it helps if you disconnect tracks from the station.  They don’t have to be stored, just disconnect them from the station itself.

Hopefully this will help some of you!

Any other tips you have for players having issues?  Bugs you’ve experienced?  Sound off in the comments below, you know we love hearing from you!