Update: Version 4.16.9 is the current version out for Android. iOS is still on 4.16.8. If you’re on iOS and your version is 4.16.8 sit tight, as 4.16.9 should be hitting for you soon. They may be waiting for these issues to resolve to release or or Apple could be holding it up. IF you’re on iOS and getting a message when visiting friends that they have a newer version than you, it’s probably because they’re on Android and have Version 4.16.9.
Hey Howdy Hey Tappers!
Just popping in with a quick tip for those Tappers using iOS (Apple) devices and the new iOS 9 Software.
The new iOS update (the actual update from Apple, not something EA has anything to do with), iOS 9 has a lovely glitch with it that impacts the ability to update apps.
So check to see (or remember if) you’ve downloaded the latest software for Apple (iOS9) in the last 24 hours…if you have that’s probably why you’re not seeing updates to TSTO.
So what can you do about this? Personally, I don’t really use Apple devices on a regular basis so I can’t check things out but I did search the Apple Forums and a few tips to try came up. So if you’re having issues try the following methods:
-Turn off wifi (and mobile) go to your App Store and hit update all. Then very quickly turn wifi/mobile back on.
-Go to iTunes on your device, at the very bottom sign out and sign back in.
-Go to the “Featured” section, wait a few seconds, then tap the updates tab. Immediately after tapping the updates tab, tap “Update All” at the top of the screen.
For more tips check out this feed on the Apple Support Forums:
https://discussions.apple.com/thread/7218392
Hopefully Apple gets this sorted soon. If you’re an Apple user feel free to discuss what worked for you with updates in the comments below, or talk about how you’re having issues.
Morning, Addicts…
Having trouble today visiting neighbors: screen locks with spinning donut frozen; device rebooted and it still occurs on both iPad and iPhone! Normal gameplay otherwise in my New Springfield…
Any similar reports today?
Lots
I was having this same problem until I noticed that I had updated my iphone to ios9, but I had not updated my ipad. Once I updated my ipad, I was able to visit neighbors again.
Don’t know if I’m the only one but when I hit the number of blueprints required for track pieces they don’t automatically give them to me. I have to leave my town and come back. Then when I got the final 5 pieces I never got my donuts!!
http://tstoaddicts.com/2015/09/16/common-bugsglitches-since-monorail-removal-update-hit/
I may have had the same thing happen (got the rail pieces but no donuts), but I’m not sure. Are you supposed to see a message of some kind indicating that you got donuts, or does your donut count just silently increase? I want sure exactly how many donuts I had before I completed the week’s blueprints max, so I can’t tell for sure whether I got my donuts or not. (I definitely did NOT see any message indicating that I did.) Grinding out those projects was a lot of work, and I don’t particularly need more track at this point, so, if I’m not getting my five donuts, I’m not going to do all that work (and lose the income from all of those characters).
So, should I have seen a message if it was working correctly?
It isn’t working is the issue. You should see a pop up or confirmation of sorts that you won them. Issue is the bar is just continually filling for many. Like in the post I keep linking.
Right – I knew about the bar thing (easily fixed by going to Krustyland and back) and I did get the final rail pieces, but no donuts message. Your confirmation that there should have been a message told me that I probably did not get the donuts then. 🙁
Guess maybe I’ll skip doing recycling tasks until they fix this problem, since I was really only grinding them out to get the donuts. I guess I could call EA about that on Monday, but I’m not sure whether it’s worth the bother.
P.S. I did get the rail pieces, so it’s not the sync issue.
That same thing happened to me on Monday, before the monorail takeout uodate even hit, so it’s not just down to the update! When I next hit the target (now post update) I thought it might happen again, but luckily everything was fine and I got the 5 donuts. Hope you do too! I took a screenshot of my current donut level when I was getting near the target, that way I could be 100% sure of whether the bonus had come in or not …
For me I´m not able to move to the last item with donuts, no matter how many points over the required I am.
I stumbled across something, regarding the issue with disappearing money icons. It definitely seems like visiting friends (actually going into their town, not just the neighborhood selection screen) is a culprit, as is going to Keustyland. Both wiped out the icons in my town.
So, what about the rail yard and having to visit Krustyland to get it to recognized you met a blueprint goal (ie getting stuck at 51,000 for the 50,000 goal)?
Well, it looks like going to the neighborhood selection screen and back to your town forces the yard to recognize your work and give your reward…without wiping out your icons or handshakes!
Still annoying that I can’t visit friends without losing icons…I’ll just have to tap them all before my daily visits until they fix this glitch.
I’m having the disappearing money icon problem, too. If I visit neighbors, but exit TSTO before returning to my Springfield it seems to stop the disappearing icons. Anyway, it worked for me. I hope it works for KL, too. Good luck and hopefully they will fix it soon.
Oh, cool! I’ll try that out! Thanks!
Cannot Connect to Server! Anyone else having this issue? I’m on Lvl 56 and last night I updated to iOS9.
I have the glitch and iOS 8.4 and only version 14.6.8 is available and I’m having so many problems. Missing characters, buildings, no money icons, channel 6 not making any shows, monorail won’t drive passed a certain point even though there are tracks (it did once while there were no buildings, it was freaky) I’ve tried all the suggestions, some multiple times. Only can sit and wait now for it to appear in the App Store. The only good things bag has been the tennis courts, I got another one and it didn’t give me 2.25% right away, but I stored it and placed it and then it popped 🙂
I love this game, but I hate the glitchy.
I got a new phone so it did auto updates so or been stuck with this now since it came, hoping something will work soon!
Can you disable monorail? Take tracks connected to stations and remove that first one so it won’t travel? Any tracks on water or roads? If so take them off too.
I took the first track off so that it won’t move anymore, but the disappearing building are still very much a problem. I tried storing some of them and placing them back but they would disappear again (the characters) anything inside what I call the ‘danger zone’, even some of the mountains are missing! I found a temporary solution, store the buildings and place it outside the ‘danger zone’ and the character stays. Hopefully it’s just all done soon. Can’t wait for Halloween!
I updated to iOS9 last night and just got the game update today. Going through Level 58 with no problem. Also, just got my first regular Mystery Box daily prize since the Monorail event ended and got 10 donuts! So all’s good in the Simpson ‘Hood.
I’m currently running iOS 1.7.2 and everything’s working great (knock on digital wood). I’m only Level 56 so I can’t speak to the new content but all the new stuff is in the store as “early access” so I assume it’s working.
There was some difficulty installing the update as it deleted then reinstalled TSTO, but everything worked just fine, I was even still signed in (to my fancy new “EA account” no less).
iOS 9 is still sitting there in my update window but lists it’s size as 1.2 Kb, which seems implausible, so perhaps I’ll hold off on updating for a bit. Who needs picture-in-picture for Hulu anyway? Not I.
I too had a similar issue.
After I read your tips; I’ve updated TSTO 1st before the iOS9.
Initially I’ve managed to hit Level 58 (get 2 donuts) and start the 1st quest where we put the Mafia car and let Fat Tony and Quimby do the task.
On the 2nd part, while the Quimbys hosting the dinner; I’ve decided to upgrade my iOS.
Sadly when I opened my TSTO – it reverted back to Level 57 with Quimbys just wandering around the town. Other characters still doing the assigned task previously.
I off my wifi and let my cellular data on, apparently TSTO reupdating back again. And, walla! I hit Level 58 again and was rewarded another 2 extra donuts. Yet the Quimbys are still hosting the dinner as if nothing happen.
Glad I’ve manage to get through this.
Hope this will give others some tip.
#kipidap
Very strange couple of days for iOS users….
I guess I’m fortunate that my iPad is a work device and they never let us update when a new iOS version comes out until they’re finished testing it (which usually takes at least several days), so I’m not on 9 yet.
I was just automatically updated on my iPhone when I started the game. I still have all the items of level 57 and in general, it seems to be working. However, I was wondering if something is wrong with the Springfield Dump, the Glass Depot and Plastic Depot. What’s the point sending characters to produce trash/ plastic/ glass if then there’s no way to spend it? At least I can’t, am I the only one? Thanks.
Nothing is wrong with them. People who earned the rail depot need those to earn monorail track.
Thanks, The Wookiee. But you mean the Rail Yard building, no? I haven’t earned, so in this case makes no sense to keep the Springfield Dump, the Glass Depot and Plastic Depot. 🙁
And donuts – don’t forget the donuts! I’m not really sure whether I need more tracks at this point, but I can always use free donuts. 🙂
I wonder when they’re gonna get around to fixing the money resetting over buildings issue. I find it very annoying.
I know they’re working on, have you contacted them directly?
Heads up!! Level 58 just hit my system. iPad.
JamieB
My iPad forced me to update and after I passed 50,000 I didn’t get my 5 extra track pieces. I have tried everything that has been suggested here but they seem to be lost forever…its a bit annoying to say the least!
Anyone in level 58? I was just forced to upgrade and have a task that requires level 58 (mafia car). I’ve been playing for years and I’m currently at level 57. I didn’t get the normal level up pop up and can’t start the task but I can buy the Plato signs that require level 58. Is this a glitch?
http://tstoaddicts.com/2015/09/17/level-58-platos-more/
Looks like they dropped a new level on us. More corruption and poking fun at real world issues. Some decent dialog so far! Not sure if it’s just me but I was finding the writing a little stale over these summer months. Maybe EA staff were like the rest of the world and enjoying the sun.
I have Level 58!! I use an iPhone 6
Odd- I’m still on version .8 and play on iPhone so I assume I’m running into the update issue but I still just reached level 58.
My game has finally stabilized & EA has been great with me but here’s a weird thing, just had a level 58 update with 2 donuts & some casino stuff & now it disappeared :- / Wish I would have examined the premium & freemium items more closely
http://tstoaddicts.com/2015/09/17/level-58-platos-more/
Updated iOS9 and Tapped Out and the only glitch is I was all set to earn 5 mystery track pieces and exceeded 50000 blueprints, but nothing happened. So I continued amassing blueprints (I’m now at 64677) but still no track pieces. I am glad that the game is still counting my blueprints but on the Rail Yard frame, my blue line counter goes waaaaay outside the box, almost beyond the edge of my phone’s screen! Suggestions?
I have the same problem, only yesterday when I was already at at +14,000BP for my next set of track pieces I was finally awarded those that I had been owed with the BP counter still holding my running total, but with the new higher goal so I didn’t actually lose anything. Now it’s happened again and I’m sitting way beyond the goal for the next prize. I’m assuming that it will fix itself again at some point.
Oh, sorry Alissa! I read your comment below and then the post that it referred to IMMEDIATELY AFTER I posted my comment. It was going to Krustyland that fixed it last time and again now. It’s weird to me that it doesn’t work to hard close TSTO and restart it. I would think that the initializing sync would do it.
Is anyone else having issues when doing the daily rail yard tasks and not receiving the rail pieces upon completion?
Every time I get to the second adjective, an complete it, it doesn’t move to the next.
Read this post
http://tstoaddicts.com/2015/09/16/common-bugsglitches-since-monorail-removal-update-hit/
Thank The Maker! EA was able to roll my game back and restore all lost progress. Plus 200 free donuts!! Yipee!!!
Woo hoo!
Can someone explain this further?
I updated the game before I updated IOS 9. I’m assuming there is still an issue since i technically have to replay level 57, that’s not a biggie.
The only other thing i see is the blueprints not getting credit at the rail yard, but krustyland takes care of that.
So am I missing anything? Everyone seems to have found a second app store update but the app store only shows the original take down, even after following t he steps above.
Read this post
http://tstoaddicts.com/2015/09/16/common-bugsglitches-since-monorail-removal-update-hit/
iOS has not released a second update from the app store yet…that’s the patch everyone’s waiting on
I’ll admit I don’t know the first thing about running a mobile game app. However, all the money We addicts have spent on sprinkles, you would think EA would spend that money on better servers, larger memory capacity, or more sustainable patches. After crashing about two dozen times, it took me two hours to complete a proper tap session. TSTO has become an expensive game to teach patience and restraint from throwing 21st Century technology into a ceiling fan.
P.S. The majority of the crashing happen when I was trying to purchase donuts or Golden Scratch-R. You would think EA would want to keep the primary revenue stream for this game secure and stable; you would think…
Worst addiction ever.
All i’m gonna say is EVERY mobile company has issues like this. Just look at Apple. All the money they have, they release new software and that itself has bugs.
…and it’s resolved: it seems that the update on iOS resets the timer on any of your buildings that currently have a $ visible.
The blue houses I’d tapped earlier today (whose timer was in the process of counting down and thus had no $ at the time of update) had their $ appear just a few minutes ago, about 8 hours after I tapped them this morning and 30 minutes after the forced update.
Everything else (that had a $) is counting down from the time of first launch after update: all white houses are showing 11h31m, all purple houses are showing 2h31m, etc.
Sigh. Forced update to 4.16.8 on iOS and now there are no $ on any of my buildings. I suppose I can still chug along with the Rail Yard and Springfield Heights for a few days until they manage to kick 4.16.9 out the door or otherwise squash this bug.
Haven’t updated to 9, because I was warned it has serious performance issues. Lucky me 😉
Was forced to update TSTO today, but no issues so far *knock on wood*
All buildings and personnel accounted for.
I am on IOS ver 8.4.1 no update in app store but yet can’t play now as it needs update.
This could be part of the Apple bug…
I updated out of the monorail event at first opportunity. It was going to be my mystery box bonus day and I didn’t want to waste it on the monorail event that I’d already finished. (I got 10 donuts!)
I updated my phone to iOS 9 as soon as I got home yesterday. I haven’t had any problems since the update. I did have the game download and install about 4 times yesterday before I did the iOS update and that was frustrating because it takes about 2 hours at work every time that happens.
I was finally forced to due the update. I’m still able make track pieces. is the monorail tracks here to stay? I would love to make my monorail as big as I can. sorry to ask if this question has been asked. Thanks
Yes, via the Rail Yard
http://tstoaddicts.com/2015/09/09/monorail-event-the-rail-yard/
Are we supposed to have the IRS building with the update? Cause I don’t have it. I didn’t update my iOS to the 9 so I dunno. I’m a bit confused 😧
No where on this site do we talk about the IRS building being in the game. Which means, it’s not in the game at this time. So no you shouldn’t have it.
Or… You’ve been swamped with everything else, and no time to post details?
But what you say is true… It’s not like “EA SPORTS”…it’s NOT “IN THE GAME” 😉
>