Tag Archives: Locked out of Monorail Store

Monorail Bug Alert: No Access to Monorail Section of the Store

Update: The Monorail section of the store is now working in my game…so whatever it was it looks like it was a quicker fix than initially thought. Check to see if it’s back in your game…if not Contact EA.

Hey Howdy Hey Tappers!

Just popping in real quick with a bug alert that’s going around right now.  This bug is ONLY impacting players who have completed all of the Act 3 prizes.

Once you complete all of the Act 3 prizes the Monorail Section of the Store stops working.  As in you go to your store menu and hit the red “Go To” under the icon of Conductor Homer and nothing happens.  It won’t open at all.  Causing you not to have access to ANY of the Monorail items in the store right now.   (However it still works for all other areas of the store)

If you’re experiencing this bug my best advice is to contact EA.  Let them know what’s going on.  But first BEFORE you contact them…try uninstalling/resintalling TSTO.  Why?  Because it’s the first thing they’re going to ask you to do.  So do it first and see if it works.  If it doesn’t solve the problem then contact them and let them know you’ve already done an uninstall/reinstall and it didn’t work.

Contact EA

I’ve got the same issue going on right now and I’ll be contacting them as soon as I leave work. I will update this post once I get in touch with them.

For now I suspect it’s going to take a patch to resolve the issue…which most likely means waiting it out.  BUT the more people that contact them the quicker they are to react to these types of issues.  So if you’re experiencing the same problem contact them.