Hey Howdy Hey Tappers!
As many of you have noticed since the most recent update there have been some changes to the login screen for TSTO. Most notably, the need for a verification code to log in.
According to EA this is a widespread code issue…and they’re working to resolve it. In the meantime they offer these suggestions to try and get into your game if you’re having issues:
- Restart the application, via a force-close and launch (make sure it’s not still running in the background when restarting the app), and then requesting a new code
- Restart the device, launch the app and request a new code
- Keep trying!
- When using Code Login, ensure the email address is correct, and that you are entering the code fairly quickly after receiving it.
I can attest, these steps did work for me last night when I couldn’t get back into my game after switching over to my “B” town to pull event info. I tried the verification code they sent and it didn’t log me in. So I hard closed and restarted TSTO, requested a new code, and thankfully that one worked.
I also suggest if you need to log in/out of TSTO to switch towns, be near a computer, or alternate device, when logging into your game so you can check your email. If you try to check it from your device it’ll force you to request a new code, unless you have notifications from that email (that show the body of the email) on your device and can access them while TSTO is still running.
Also, the code doesn’t last very long. So you do need to be quick when entering it.
This is SUPER annoying, especially if you’re someone who switches between TSTO towns on one device (like me)…but EA is aware of it and working on a repair for the coding problem. Hopefully, it’s fixed sooner rather than later.
There’s more info from EA (and others) on EA’s Answers HQ here:
P.S. I have been completely swamped at work the last couple of days, and very behind on posts. I was hoping to have the SIB for Tyler up this afternoon, but I just don’t think that’s going to happen. I will have it up for the first post tomorrow though. I appreciate your understanding, every once in a while real life keeps me a little extra busy. 🙂