UPDATE 830PM EST: A simple & quick update hit. Hoping it helps those locked out from Daily Reward issue. Let me know.
Hey there Screamereenos!
Bouncing by with some Clarification and help to all the Q&A that keeps repeating in the Comments. Most was already answered in the Main Posts, but I will place them here too to have one point of information.
So take a peek at ALL the info below before asking, and see if it is already answered. 🙂
First up, the Main Post Rundown for Event is HERE
UNEMPLOYMENT OFFICE
Yes, this has been disabled and most likely will be for the Event. I assume so it will not interfere with the Event Tasks. So don’t anticipate using it anytime soon unless EA finds an alternate way to put it back into play for the Event.
MISSING S’MORES
Many of you think you are missing S’mores, you are not. There is a very simple explanation to this. You are seeing TWO S’mores Counters.
Main S’mores Counter: This is what you will see as the OVERALL TOTAL of S’mores you have collected so far for Act 1. Lower Left Corner of your game above your XP Meter.
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Individual S’mores Counter: So that you are aware of how many S’mores you need per prize, there is an Individual Counter that will show as you reach each and every Prize in the Act 1 Screen.

Example:
Crafting Resources: /180
Spooky Cabin: /360
Pirate Kang: /1620
Model Donut: /2880
Gate to Nowhere: /4230
Now total them up… 180+360+1620+2880+4230 = 9270. The EXACT amount you need for Act 1… Act 1 Calendar HERE.
You are NOT missing any. No worries. Just a way to help you see where you are on earning each item. Nothing more.
SPAWNS NOT ADDING TO CAMPFIRE UPGRADE
This one is a tricky one, but I want to do a quick breakdown on it. First let’s take a quick look at the Basics.
WHAT Nightmare is the Portal Needing? : Look at the Counter on the Upgrade Screen and see WHAT Nightmare Image is next to it. Then make sure you have the Kid tell a Story that triggers that Nightmare to come from the Campfire. You can see in the image below… it asks for the Zombie Nightmare and has a Zombie Icon next to the Counter.
Check for that Icon and see WHAT it matches…
Martin- Unlocks Zombies
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Lisa- Unlocks Snakes
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Milhouse- Unlocks Bunnies
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Bart- Unlocks Skeletons
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In short, as you go through the Questline watch the pop up on the Campfire, if the Kid Story swapped the Nightmare to something else… make the appropriate Kid tell their story again to swap it back to WHAT Nightmare you need. It is instant.
GAME LOCKED OUT
I am seeing an influx of reports on the Daily Prizes Pop Up causing an issue in Players games.
Basically you get the Daily Pop Up for coming back to the game for 5 days in a row, for some reason it allows you to collect twice. DO NOT COLLECT TWICE!!
If you have already and are locked up, light up the EA Forum and also contact EA for help.
DAILY NEIGHBOR MAX
Just as with previous Events, you will only get payouts for so many Event Neighbors and then the Event Payouts stop and just Cash & XP return.
I am currently working on this and all the Neighbor Visit info in another post, for now know that if you are hitting Cash & XP… you’re MAXED for the day.
If you don’t see anything to tap in a town, it is a good chance they are not fully updated yet and ready for you… so skip them for now and give them a few days to fully update. Check also Main Neighbor Screen. See where their counters are. That may be a good indication.
LOTS more Neighbor info coming.
NIGHTMARES MAX
I am still working on this one and will Update when I can. There is usually a MAX amount of Nightmares you can have wandering your game at one time. I am verifying it with a few tests in my game, once complete I will let you know the exacts.
SPOOKY HOUSE
The game is requiring those that already have it to craft another Spooky House for the Questline. I hope this is an oops and will be fixed. If not, we still need to let EA know to fix it so we dont wast resources we already went through last year’s Event.
http://answers.ea.com/t5/The-Simpsons-Tapped-Out/ALREADY-HAVE-SPOOKY-HOUSE/m-p/4851274#U4851274
CRASHING AND LAGGING
Another High Impact Event is upon us… that means MAJOR RAM drain for most devices. Help your device handle it all.
Here is our list of Basic Tips to try…
Memory Drain. It is a big issue in highly outside animated Events. This is why keeping 4500 items in game helps among other things. Help your device when this hits really hard, like this Event.
- Disable Monorail. If you played last Event… Pull the track pieces away from the station to prevent it from moving around your game or when Neighbors Visit.
- If this happens while Neighbor tapping… see if it is ONE Neighbor crashing or specific ones, they may be having issues getting in too. So “hide” them and don’t visit them until they can fix it or replace them if concerned about your game play.
- Store NPC’S and any other animated items not in use.
- Don’t push the 4500 limit. If you do, expect the game to slow and more “texture” glitches to name a few things
- Keep non essential Characters on indoor tasks or store them in your inventory.
- Play ONLY this App. In other words kill all other Apps that are running BEFORE launching this one. Anything in the background while this is going (Facebook, SnapChat, Twitter, etc) will take Memory away from the app as they fight over the availability.
- Give it space, LOTS of space. Like 2-3GB of empty space on your device. Insane I know, but highly active Events take a lot and so do the game files.
- Run on highest stable internet connection as possible. WiFi usually works best, and also doesn’t wipe out your Data Plan
Remember, if you are having trouble getting in your game… so might your neighbors. Memory Drain impacts more than just you. So help you and your Neighbors or they may not visit if your town crashes their game each time.
Outside of that. EA knows how big this one is pulling on the Memory Drain. Hopefully they can make some cuts to help combat it too. Until then, try the tips to see if it helps. In the meantime, keep reporting to EA the Crash Issues.
In short, check the site to see if it is a known issue, ask for help if you need it and we will do what we can, outside of that… try the Basic Troubleshooting and reach out to EA if needed.
Contact EA HERE
There you have it. A rundown of some of what is currently going on in the game.
Did this help you? Have any tips to add for other readers? Any help to offer? Let us know
~Bunny














The terrors we leave in towns seem to time out eventually as I got popup showing resources collected but no friends had helped.
Is there a side quest post coming? 🙂 The bad dream house wants 3 simpsons for 12hrs and that’s a lot of smores missed. Also homer is already on 24hr task for kodos quest line.
Still working on everything..
Quick question I haven’t seen covered elsewhere on the site.
Do the premium costumes you can buy help with the event at all?
Nope. Should I buy posts are coming, but no they don’t help.
Seems as though this event is more fun for the newer tappers and less fun for you veteran tappers. Already owning this halloweens offered prizes via past halloween events would kinda tic me off as well. Bummer man!
I’m hoping we can place THOH objects in Krustyland later. The grottos, freakmobile, spooky house, wailing walls…all would look awesome in a KL scary area with haunted condo
Binoculars!! Just push the moving arrow, it’s in the right hand lower corner.
I would very much like an option that would allow me to clear n clean my inventory! Havin this much stuff that i dont use and cant sell is a drag!
Good morning;)
I’m locked out SINCE the update hit… Will give it a few more chances before contacting EA.
Thanks for keeping us updated 24/7!
Thank you so much for the helpful information!
So, i don’t know if you already know. I create the scary trees (the ones that have glowing eyes) and got kang. I didn’t had it before. Looking forward for kodos!
I can’t seem to get to Milhouse telling a story, so I can’t get the bunnies. The side bar tells me I have to release the formless blobs in neighbors towns, but I have done that and it still will not advance. Any advise?
That quest needs to clear first and then you should be able to. The kids have to tell stories in order of the questline to unlock them. Does the quest say done? Or still active? If it’s still active tap on the Do it option. It’ll take you to Other Springfield, and just release one in that town. Then go back to your town. See if that clears it out. If not, contact EA.
I’ve been visiting neighbours and friends who haven’t played in almost 4 months and they have costumes for Lisa – a witch costume… Can someone explain this?
Nightmare Pile visual glitch. It’s been happening for months.
Hello Springfield helpdesk. Quick question do you know how many zombies, skeleton, snakes, (and sorry Bunny), also the bunnies we have to squish when they are released and if they disappear if you don’t squish them in time? Sorry if you have already posted this but there is a lot to digest. Thank-you always.
Wes
It all varies based on your campfire level
You guys are essential for players who want to get the most out an event. It’s amazing how poor of a job EA does explaining things (or even having the information available) within the game.
I’m hoping they let previous Spooky Houses count, as I already have several of them in my town from last year. I’ll hold off on that craft for a few days and see if that changes.
Has anyone else been getting duplicates in their inventory? I mean stuff I already have, yet now have more than one. I don’t have it open in front of me, but these seem to be unique items, in that there are two separate listings for a lot of them (as opposed to one listing with a number next to it).
Just curious; I’m expecting they’ll go away at some point so I’m not using them. This has only happened since the event started.
Thanks again for all you 3 do!
Man those snakes are the toughest to spot for sure, they could have put some brighter colors in there, or maybe that’s the point, just blend in, “let’s-sss sss-ee you find us-sss sss-sky finger-sss”
Moon walking thriller zombies ftw. Too bad they dont attack characters similar to last years event with the rigellians
Hopefully I get the important stuff this year, I was grinding it out last year and missed lots of stuff.
A lot of times if you go to an open area in your Springfield & just let the screen sit the items to be collected will come to that area & be easier to find & tap.
Even after the mini update, I still crash. I crash primarily when I attempt to purchase donuts. I’ve basically stored every non-essential decoration and NPC. I’ve gone through every conceivable way to prevent crashing, short of contacting EA; which I hear is a major pain. I hope EA comes out with another patch A.S.A.P!
Hello to Christina (Catnip&Honey) Well met neighbour! Thanks for being a great helper. I am Dexter1 & 2. Cheers from Australia!
I’m having bad bug issues. It’s been happening for a while but is now effecting the event. I have been having characters lock out on tasks i.e. Dolph stuck in the bounce house. The only way to fix him is to put the bounce house in storage. Now I have both Lisa and Martin stuck telling scary stories. No way to force them out. Anyone encounter the same glitch? This is really frustrating.
I’d contact EA (you can store the library to get Martin out). You should only be able to send 1 character at a time to tell stories, so that could be the issue there.
I just noticed my s’mores count, came here to ask about it. And you guys had already” been there, done that”. Nice. Thanks!
🙂
I really hope at some point the kiddos can be in costume…
If it happens, I’m guessing closer to the end of the month/act 3/4
I keep seeing a lot of my neighbors kids in last year’s costumes but I think it may be something the game is doing.
That’s a visual glitch related to the Nightmare pile.
Oooooh! So if I have the Nightmare Pile does that mean my neighbors see my kids in costume?
Most likely
I’m finding it hard to visit neighbors because everything (snakes, zombies) are so small and not all together. I have to spend additional time looking for them.
I just visited my neighbors and tapped the first nightmare I saw, dropped a Terror if I could, and then moved on without trying to hunt for more nightmares. (It’s not like I get resources from all of them anyway.) This really sped up the visits.
I can see doing that with some of my neighbours, but most of my time is spent loading, not playing. Best to visit neighbours while watching TV or something similar.
the worst things is, that until you find one, you dont know which nightmare you’re looking for… snakes are too small, bunnies are bright pink but also small, skelletons are a bit better to see, and zombies are easy to spot
does anyone know if they walk towards you if you stay in one spot in friends’ town?
They are all like looking for a needle in a hay stack 🙂 For now, I am just visiting 30 a day. It is taking too much time.
All the glitchs on the G3 magnetic storm! http://www.spaceweatherlive.com/en/news
I have 4 spooky houses, a forest of both spooky trees & dead trees from past events. I’ve now done the spooky grove twice over in both games & the little castle thingy (which is only available once) Nothing else I want from Act 1 prizeline.
I can’t progress to Part 2 of the Rigellian questline, as I just don’t want another spooky house in my towns! The slider task bar acknowledges that I have the item(s) – but no credit for them already being there!
I currently have 9 tasks in my list, 7 of which are part of THOH (either main event or side quest). There is a LOT going on! Some I’m ignoring to progress the main story, but still, a lot of things happening. Yay! Just crafted my blasted second spooky house too, so that quest can move along.
After the little update today I was finally able to visit friends again after four days of crashing no matter what friend I tapped on. Yay! That was more than a little frustrating. SH is probably going to go on the back burner completely for this event because most of my coffee-making people are tied up with the monorail and s’mores. That’s okay because I’m ready for a break from it. :/
My upgrade zombie bar is stuck on 81. I haven’t got Zombies in a long time. Not sure what I got to do…I got Martins outfit, doing the missions, everything else seems okay, my animal graveyard spawns bunnies and the other cemetery item spawns skeletons. Thats all fine and good but the moon walking zombies don’t seem to want to spawn anymore.
Read the post again. Did Martin tell a story and make it so Zombies are spawning from S’mores tasks at the Campfire?
it’s strange. i have martin telling zombie stories nonstop, but my town gets overrun by snakes instead, so it is taking forever to upgrade. also, many times i get the popup saying that my town is full of nightmares, yet sometimes i can’t find any nightmares at all. between this and the performance hit, not having a lot of fun 🙁
i will try the advice here and clean up my town.
You have to clear all the ones you released courtesy of Lisa. Once you do AND you make sure Martin is the LAST one to tell a story… Zombies.
Thanks for the clarification on the s’mores count Bunny. I was a bit perplexed when I first noticed it.
😉
Just got my brand new Kindle Fire HD 10 this week and was loving playing my favorite game on such a large glorious screen. But, with the THOH update the game is now incompatible with my new tablet. Spent a couple hours on the phone with Amazon and they confirmed that Tapped Out is incompatible with my tablet:-( I know many of you on here have Fire tablets and I’m sure there would be much more chatter if our favorite game was all of sudden incompatible with all Fire tablets. So my guess is its only incompatible with the new line of Fire tablets that were just released last week. Anyone else here have one of the new Fire tablets? If so are you having issues? Any feedback is much appreciated!
I played on my Fire… got it last year. 🙁
Condolences – I’d be pretty annoyed if I got a brand new KFHD (to replace my three year old one) only to find that I couldn’t play TSTO on it! Is it an operating system thing, do you know?
Sandra I am going to ask. I am going to run into this when I upgrade. My husband recently upgraded and 2 of the games he and I play aren’t compatible. Amazon needs to look into this. If a game or app works on older models, they should prevent better on the newer ones.
Sorry. Thanks for the info. I was getting ready to order The HD10. I guess I will ask the Amazon rep what is the highest upgrade I can do and still get TSTO.
I’ve only always played on my kindle fire hd. the only device i have to play on! i hope you can get it resolved soon Bill!
Im surprised there is a daily reward bug… I think Im on the upside of it. I got 2 dailies on my iOS device then a third on my android today… 🙂
Hi, I realized that the update has disabled my Unemployment Office. I now have to assign tasks manually to every character again. Do you guys experience this too?
Please read the post again.