TSTO App Store Update Available

Hey Howdy Hey Tappers!

There is an app store update available in your store (iOS/Android/Amazon).  This is NOT for new content.  My guess is this is an attempt to fix the Rollback Glitch many of you have been having.

You’ll have to let me know if this attempt is successful…

If you don’t have the glitch, you’ll still need to download the update. This way your game will be on the same version as your neighbors (and it won’t impact your tapping).

Those of you with the glitch you’ll have to let me know your results with the update!


76 responses to “TSTO App Store Update Available

  1. I think it’s ridiculous that we’d have to roll back and lose all progress – including donuts earned during this tedious ordeal – just because someone over at EA messed up badly with the game’s code.
    I’m so glad I stopped investing money about 4 yrs ago with the chime of death glitch.
    I sent an email to EA during the very 1st week of this event and haven’t heard back since then. oddly enough I’ve been getting hit with the same glitch at least once a week. At first, I’d take advantage of the glitch and bought the free land piece with each wave of the glitch 😂. but now all collectibles form the 2nd act are locked… joke’s on me, I guess.
    I refuse to roll back, unless I get rewarded with everything I have crafted and all prizes earned.cerb


  2. There is no update in store on Google Play! awful glitch please EA mend it.


  3. arent they gonna fix this glitch??
    do i really have to contact them personally to fix this? ive got this miserable glitch after i updated the game and thought they will give us new update for fix, real fix. but it seems not. and today ive got another glitch that event iteams for 2 locked. i can not buy all items for 2. what should i do? should i really contact them to roll back and lose all items between? or are they gonna give us new update for real fix??


  4. Still no improvement. And while scrolling through my town, I discovered that my Giant Redwood Tree is gone. This crap just keeps getting better. No response from EA, either. 😦


  5. I finally got my game back to normal. The EA rep who helped me today said that the updates should work right, but my town had been broken still, so I insisted on rolling it back. And it worked!

    If your game is still not right, I think this is what you have to do to restore it:

    1. CLEAR ALL GAME DATA and uninstall the app on ON YOUR DEVICE(S). This is crucial!!! On Android, clear cache and app data first before uninstalling the app. On iOS deleting the app will achieve both.
    2. Ask EA to roll back your town to a known date when it was fully functional
    3. Wait or persist with contacting EA for the rollback
    4. Must receive confirmation for said rollback (email, or on the call)
    5. Install the app, sign in to get a fresh download of the rollbacked save.
    6. Grind to catch up. LOL

    You must clear data and uninstall the app to make sure you will not sync a corrupted game back to the server and ruin the rollback. Must. Resist. Urge to play.


  6. I contacted EA tech support on 3/26/18 and got a less than enthusiastic response. I sent them all the required info they asked for, including my player ID, and haven’t heard back since. My game was also last updated on 3/26/18. It hasn’t changed anything. I really hope they’re working on a fix, because while playable it is very time consuming and annoying.


  7. Missy Beaucoup

    It’s still asking me to get the update, but won’t let me get the update. And my WiFi is still out because we lost our cable lines in the tornado. So my Springfield is behind schedule but we are super fortunate to be safe and to have a house! We have had an army of kind volunteers arriving in our town to help clean up. It’s amazing! Happy Easter and Happy Passover to my friends who celebrate them!


  8. Help! The game keeps telling me I need an update to play however when I go to the App Store no update is available.


  9. By 1am EST Saturday 3/31/18, update finally showed up in the iPhone App Store. At 11pm yesterday, the program still was insisting a non-existent update was needed before it would let me into the game.


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