Hey Howdy Hey Tappers!
I’m seeing in the comments that a bunch of you are frustrated with the lack of communication from EA right now, so I wanted to provide you with some links where you can go to express that frustration to EA directly…
First of all, EA does check this site. So feel free to express those frustrations in the comments of this post.
Second, here are a few places you can go to share your thoughts with the team at EA…
TSTO EA Game Forum- A user there, Willy, has a thread on the forum that’s basically a protest letter to EA that you can sign onto. You can find that thread here.
TSTO EA Answer Forum- You know that place Customer Service tells you to go to all the time? A user over there, NAT, has another protest thread. Never hurts to add your “Me Too” there. You can find that thread here.
Contact EA- You can always try to contact EA directly, via chat or phone (or email). Of course, this is always risky because I don’t trust any customer service advisors outside of the US or UK. As those outside the US or UK only grasp what they can read out of the Customer Service Script book they’re given, but still doesn’t hurt to try. You can contact EA directly here.
Tweet People- Social Media is a great way to communicate and express satisfaction and/or aggravation with a company. (I do it all the time myself. This was the one way I was able to deal with my ISP when their phone customer service was giving me the runaround). Here are some twitter addresses for EA and people surrounding the Simpsons. Tweet em, blow up their accounts…let them know you’re upset and you want answers!
EA Help: https://twitter.com/EAHelp
Matt Selman: https://twitter.com/mattselman (more specifically his tweet referencing TSTO, https://twitter.com/mattselman/status/1090359600354742272)
Al Jean: https://twitter.com/AlJean
And finally, via Facebook:
EA’s TSTO Facebook Page: https://www.facebook.com/TheSimpsonsTappedOut/
P.S. Just a reminder guys, we’re not going anywhere. I’ve always said this site will exist as long as you guys are here. I’ll have a post up tomorrow with some thoughts and what we’re going to be doing.