Secret Agent Act 1 Mishaps…

Hey Howdy Hey Tappers!

So Act 1 is now over and Act 2 is underway in Springfield.  For those looking for information about Act 2 you can check out this post from earlier this morning.  Right now, even though we’re in the midst of Act 2  I want to take a minute to talk about Act 1.

I’m seeing a lot of reports from players (regular players here, who never have trouble) saying they missed out on getting the last prize (or even the second to last prize) or it was really tight for them.  It’s more than we usually see after an event.  In fact I don’t know that I’ve see this many complaints since 2014.

Sure, we always have a few complaints here and there, but usually they’re from players who didn’t log in frequently (and we all know events take multiple log ins every 4hrs to complete). This time I’m seeing complaints from players who logged in every 4hrs, 4-5 times/day, did as they were supposed to and still fell short, or nearly fell short.  Complaints from players who never have issues during events, yet with this particular event…they struggled.

Personally, Act 1 was like any other event for me.  I didn’t even log in regularly some times and still managed to finish before the weekend.  So I’m a little perplexed that so many of you struggled.  Sure, I have a bunch of premium characters, but I skipped neighbor visits (sorry neighbors, I just ran out of time each day) and often only logged in 3 times/day sometimes only 1 or 2.  So I’m seriously scratching my head over how so many of you (who regularly have no issues) struggled.

So I want to take a minute to see exactly what happened.  What went wrong.  Was it you.  Or was it the game.  So if you fell short, or nearly fell short, please take a minute to answer the  questions below in the comment section, so that we can all take a look and see what happened, and determine if we can offer any advice so you don’t fall short on Act 2.

Here we go…

-How many characters did you have at the HQ?
-Any of those characters Premium?  Any of them super premium?
-How often did you log into TSTO to clear your town?  How many times/day?
-Did you complete the Act 1 main questline?
-Did you visit your neighbors?  Every day?  How many did you visit?
-Did you complete the Dossier Tasks each day to earn the extra 1,000 intel/day?
-Did you get any Daily Challenges for Intel?  Did you skip other challenges (hitting the x) to earn Intel or Schematics?
-Did you play the Drone Scan game every 4hrs?  What was your average score like?
-Did you start the event late?
-At any point were you ahead of the Calendar?  Or were you always behind?
-Did you unlock all of the prizes?  Last minute? Missed out? (which ones did you miss?)

Appreciate y’all taking a minute to answer the questions!


203 responses to “Secret Agent Act 1 Mishaps…

  1. Are u sure? What’s the % to donut ratio, cuz knightboat was 10 donuts to 1 %


  2. Just FYI the reason ppl had problems was an iceberg issue, you don’t see that 70-80% of available Intel was from premium characters- way more than half the tasks available came from prem/super prem jobs. So for ppl who don’t have all the extras from grinding or straight out forking over cash get creamed trying to keep up at any reasonable pace and that’s where the vast majority of Intel came from. As an aside, is there anything that even gets close to the donut to % ratio of knightboat currently? Cuz I’m trying to bump my percent up as efficiently as possible and you have no new info on the event page or really anything since it came out originally.


    • mystery box, over the long run through billboards and vans, gives the best % to donuts return


      • Ok whats the % to donuts ratio, cuz right now knightboat is 20 donuts for 2% garunteed, I think that’s .1, what’s the avg on mystery box? Cuz you’d have to be garunteed a van every 4 boxes to get close


        • here is a link to a pdf of a spread sheet I created to track my progress in 3 games

          basically there are cycles the contain either 3 billboards followed by 3 vans or 2 billboards followed by 2 vans. They begin with a fallout shelter and end with 10 donuts.Thus either 9% or 6% (or 15%) . The most expensive is 9.7 donuts per 1%, The least is 6.4 donuts per 1%.


      • You got some numbers to go with that? Right now knightboat is 10 donuts to 1%, I don’t see how the mystery box can come close; if it doesn’t is there anything else reliable?


  3. I don’t know what happened at act 1.
    Normally I get everything on time plus bonuts.
    This time I had to tap extra (every day 4 times instead of missing a turn once or twice) and even tapped some nights a 5t time..
    Still, I had to spend KEM donuts to get Bont.

    Act 2 I was 2-3 days ahead easy-going…
    (1 got 2 times bonuts)

    Act 3 seems harder again but not as much as act 1. (Now I’m only 1,5 day ahead..)

    But why?
    Tapped as usual.
    Even got 2 extra persons with helps but its not a big difference…


  4. Missed out on Bont for act 1. I rarely miss a weekly prize but this time just seemed to be really hard to get the points needed. At the moment my drone scan is messed up so act 3 will be another challenge……grrrrr. I’ve been in this game as a freemium player for over 3 years now, and I can’t imagine staying with it if this continues to happen. It has become a real life distraction and more of a chore than a fun thing to do! I ask myself routinely why I even bother. Maybe it’s time to leave. Oh, and btw EA, what the heck am I supposed to do with all these monorail tracks since I can’possibly use them in my town, and there is no provision to sell or trade them in for in game items or cash or even XP?


    • As a 3 year player you should be KEM farming for donuts. That way you will not miss any items. Also when they expand land again you will be glad you have all those monorail tracks. Hopefully they will add more stations and maybe some switches,etc like real model trains.


  5. Seems from what I’m reading here that I have no chance of finishing any of the acts. I have no premium characters, but I’ve been tapping like mad for the whole event. And I’m still days away from finishing. It’s coming across as a cynical exercise from EA in forcing people to purchase donuts for the premium characters just so they can finish.

    Liked by 1 person

  6. FYI, Finished Act 2 in all 3 games.


  7. I finished Act 1 early with diligent tapping, but I had several premiums and, by the end, 4 super premiums, which helped immensely. My husband, however, struggled. I play his game during the day, so I’ll talk about his results. He started with the 7 regulars and 2 premiums, but over the course of Act 1, he got 2 more premiums but 0 super premiums. He did the drone scan game and reset his intel tasks 4 times a day. He visited neighbors most days, but he only has 9 neighbors. Most of his daily tasks were for extra intel (I know I dismissed schematics tasks in favor of intel twice when he missed it), and he completed all the dossiers. He started the event on time but was always behind the calendar. He did complete the Act 1 questline, and he got Bont with only a few hours to spare. Compare this with his current Act 2 progress. One week in, and he is a day and a half ahead of the calendar. We were traveling most of last week, so his Act 2 tapping has been much more sporadic than Act 1, yet he’s doing much better.


  8. I logged in 3-4x per day and initially had 7 reg characters to send but after a couple of days I was only able to send homer and moe and then after I completed the dossiers I couldn’t send anyone for 2days…. so I didn’t even complete the 200 schematics 😦 I really wanted bont too 😥


  9. I shouldn’t count because my isp Frontier is down again more than it’s up for the past 4 weeks… So I usually get definitely 2 tries per day and sometimes 3 if lucky (net comes up about 8am and down for the night between 4-9 pm, although it’s been up for 30 hours straight several times since I started complaining and threatening to tell the FCC).

    Ordinarily I would log in at least 4 times per day and sometimes 5. I usually do get all the prizes, unless there’s a collection slowdown for some reason (when spawning slows down a lot as a glitch, 3 days of that will guarantee a miss of the last prize).

    But this post tells me I wouldn’t have had much chance anyway, which is oddly comforting. I missed the last and second-to-last Act One prizes entirely (never got started on them) and just barely missed the previous prize (schematics) because my net went down for the night just before I could collect.

    I always play the drone game as well as tapping all the MITs. Everybody who can collect is working on it, leaving a skeleton crew for recycling.

    My feeling is that something is slowing collections down compared to other events, not sure what it is. It doesn’t feel like a glitchy slowdown but a deliberate one. There seem to be fewer men in tan than would be needed for a sure shot at the prize track, and the missions that earn don’t seem to make up for it. I usually have 7-9 people earning in missions, 2 people on dossiers.

    Crafting seems to be going much more slowly than in previous events also, when thinking of progress per pickup rather than per day (that is, this isn’t just about me losing the net at night). Maybe the drop rate is off? Or is it something about the costs of items? The counter for crafting is going up way too slowly during each login, so I think it’s a slow drop rate.


  10. -How many characters did you have at the HQ?
    -Any of those characters Premium? Any of them super premium?
    -How often did you log into TSTO to clear your town? How many times/day?
    4 times or more, chased MIT like crazy
    -Did you complete the Act 1 main questline?
    -Did you visit your neighbors? Every day? How many did you visit?
    not daily, missed 1 day or 2, visiting all until intel drops no longer
    -Did you complete the Dossier Tasks each day to earn the extra 1,000 intel/day?
    -Did you get any Daily Challenges for Intel? Did you skip other challenges (hitting the x) to earn Intel or Schematics?
    Yes did all challenges, did not know about the x yet but iirc they were all themed except one for donuts.
    -Did you play the Drone Scan game every 4hrs? What was your average score like?
    Yes tapped with both hands. Average score around 28 normal and 4 super agents.
    -Did you start the event late?
    No, started right after it launched.
    -At any point were you ahead of the Calendar? Or were you always behind?
    Did not look, likely behind all the time, I am already slightly behind on Act2.
    -Did you unlock all of the prizes? Last minute? Missed out? (which ones did you miss?)
    Missed out on Bont by far like 10k Intel, very disappointing.

    Had no issues with last one but this event feels like a job and with Easter coming up and family around I don’t know if I really want to login every 4h and even less if all these efforts don’t even get me the stupid prices :(. I am a level 113 spending huge amounts of time on the game, would rather quit than spend real money if that is required to get more characters and finish well good bye Simpsons :(.


  11. I got through Act 1 alright (I even got some Bonuts)

    I will admit that I wasn’t interested in most of what is being offered as Premiums (feels like EA just missed the mark on a few things)

    I think there is a degree of burn out once you’ve accomplished everything within an Act (it’s like you need a day off from tapping) 🤔


  12. I started a day late, since it didn’t want to download the first day(not an issue with my iPad but the game itself). I have most characters including premium in my Springfield except for the new ones they released for this event. I tap a minimum of 4 times a day, and set alarms on weekends when I’m home to do it every 4 hours. I visit all event currency neighbors every day, except for 1 day in event one. I did all the dossiers, and side challenges, I didnt get a bonus on dossiers each day though I did complete them every morning, I didn’t know there was to be a bonus each day or I would have spoken to EA. I ‘x’ out all daily challenges to try to get event currency ones but all I seemed to get was donuts (not complaining but I ended up spending them all). I tapped all men in tan before doing the drone challenge but a lot of times I’d show up, and there was not a single men in tan in my town, I went a whole day not seeing one. I kept reporting this to EA, it was a known issue, I didn’t receive much in return. Today in Act2 I’ve had it happen again. As for the drone challenge I tap on average in the 30’s with 3-5 special so about 500+ currency. In the end I got half way to Bont by waking up in the middle of the night to play, and still had to spend my donuts to get him. I was so excited for this event and it disappointed me so much that EA would release such a problematic update.


  13. I had to contact EA with an issue: My Gil Deal for University Nerds disappeared on me after purchase. No Nerds and no Gil. After 10 days, multiple emails to EA, and several phone calls I have my nerds back. EA was very patient. At times I felt very guilty about causing a fuss over a silly game, but EA was helpful and understanding. I am a full-time student, work forty hours a week, and am one of the lowly poor. TSTO and this forum are the only entertainment I indulge in at the moment. Thanks to all of the EA support team that worked on my issue: namely Lawrence M, Anna, Brandon B, Michael Angelo T, Kalvin F, Maribel A, Jobin S, and Harish S. With Gratitude, MissDBlue


  14. Missed Agent Bong by a margin that would cost me 50 donuts to buy him (wondering if I should.) Behind calendar logged in 4-5 X day with 12 toons. 3 premium one super. Added Fem Fatal for act two. Including getting Hank and All extra dossier done. Visited neighbors only a few times as it takes so long.on drone challenges avg yield 37 with 3-5 super agents. Very disappointed. Is Bont a full character with jobs or window dressing? Love the site.


  15. I started a day late and finished with 2 days to spare. I played steadily but not by setting the alarm or anything and had no troubles at all. I really am surprised that some struggled. I used donuts for Hank Scorpio but other characters are those I’ve acquired along the way by playing other events or progressing through the levels.


  16. Nine people doing the Intel jobs. Logged in four or five times every day. I was never on par with the calendar, and I’m normally ahead of it (did this one start the day after the event started? Those ones are better I think). I did manage to get the last prize but it was on the last day and very tight.


  17. I finished with 1 donut round. A lot less than event form last fall.

    I had no premium character and skip a lot of the daily mission to get donuts instead. This time it was good since no money was appearing so denying currency mission was not getting us something worst. I had done some anyway as cancelling was sometime giving me one back

    What saved me compared to you math post at the beginning was the tapping minigame where I was getting more around 600-700 currency. And the weekend where I was tapping more often than 4 times a days. The tapping minigame had to be done on the tablets with many fingers tapping over the black part to get some unseen agents. I could not get as much with a mouse on bluestack

    I had a bad start beginning only the wedenesday morning. When I looked at the store I did not saw an update so I was thinking that the event must have been the next week and did not upgrade right away. Something in game to inform about update would be good


  18. No problems with finishing the questline here. Initially 12 characters in the HQ, increased to 14 during the event (one of them super-premium Mastermind Scorpio). But I also did both monorail rounds, so for those two days some characters were at monorail jobs instead of collecting intel. Clearing their tasks and the drone scans 4-5 times a day. Visited neighbours about every other day. Did intel and donut daily tasks, skipped the schematics ones – so I got maybe 7 times 1000 intel from the daily tasks. Completed all dossiers. Not only finished the questline, but also got a total of 7 bonut rounds completed.


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