Tag Archives: Level Rollback

What the….Update?!

Hey Howdy Hey Tappers,

Did you see this when you logged into TSTO this morning?2014-01-22 14.35.50Wondering what the deal with the update is?  Well, as always, the Addicts team has you covered!   Continue reading

Level 38 Glitch Report: Level Rollback

level38rollbackglitch

Hey Howdy Hey Tappers!

Well I can’t say we didn’t expect it…although we were hoping it wouldn’t happen…Level 38, like all the updates before, has caused some Tappers games to go all Glitchy!  This is probably one of our least favorite parts about doing this blog.  We hate when you guys have issues with your games and they don’t cooperate so you can enjoy all the new goodies with the new update.

For Level 38, like Level 37, the most common Glitch occurring (and what we’re seeing most often in the comments) is the “Rollback Glitch”.  This is where you’re at Level 38, you’ve updated and maybe purchased some items.  Then you leave you game and when you return…Level 38 is gone!  Your new items…gone.  Your donuts (if you spent them)….gone.  And it says you’re now on Level 37 (or lower)!  What is a Tapper to do?! Continue reading

Tapped Out Level Rollback Update from EA

Hey Howdy Hey Tappers!

Earlier this morning I wrote a Tappers 101 post about what to do if your town rolled back to a lower level.  This was something tappers had been reporting  was happening to them.  EA was aware of the issue and it seems now they’ve located the problem and fixed it.  EA has this posted on their site today:

“Yesterday we encountered a server issue that caused some players to experience a rollback on their land.
Our studio team investigated the cause and were able to resolve the issue. Please know that it may take up to 24 hours for your Springfield to display correctly. Thank you for your patience and support.”  https://help.ea.com/article/the-simpsons-tapped-out-springfield-rollbacks

So if you’re a tapper who experienced the Level Rollback please continue to be patient.  Check your town today, if it’s not back to the correct level wait until tomorrow and check again.  I know it’s frustrating, but know that it’s not just you experiencing it…many other tappers are going through the same thing.

Hope this little update from EA helps ease your minds tappers!  You will get your Springfield back, it’s just a matter of being a little more patient.  🙂