Hey Howdy Hey Tappers!
Earlier this morning I wrote a Tappers 101 post about what to do if your town rolled back to a lower level. This was something tappers had been reporting was happening to them. EA was aware of the issue and it seems now they’ve located the problem and fixed it. EA has this posted on their site today:
“Yesterday we encountered a server issue that caused some players to experience a rollback on their land.
Our studio team investigated the cause and were able to resolve the issue. Please know that it may take up to 24 hours for your Springfield to display correctly. Thank you for your patience and support.” https://help.ea.com/article/the-simpsons-tapped-out-springfield-rollbacks
So if you’re a tapper who experienced the Level Rollback please continue to be patient. Check your town today, if it’s not back to the correct level wait until tomorrow and check again. I know it’s frustrating, but know that it’s not just you experiencing it…many other tappers are going through the same thing.
Hope this little update from EA helps ease your minds tappers! You will get your Springfield back, it’s just a matter of being a little more patient. 🙂