Tag Archives: EA Servers down

Server Issues (4/15/20)

Hey Howdy Hey Tappers!

Seeing more and more comments popup about Server Issues.  I have my suspicions about this but I want to do a little poll to see if I’m right.

Also, I occasionally have a connection issue (Bart Screen of Death).  When this happens to me…I hard/force close the game and restart it.  This means I go into open applications and force close TSTO. If you don’t know how to do this on your device here’s a few links: Apple, Android, and Amazon.
Note: The Android stuff is general for all Android devices.  To get help for your specific advice do an internet search “How to Force Close an App On ____” and fill in with your specific device. 

Also, another note.  If you’re still having issues you can always Contact EA.  And here’s the quick link do that: Contact EA Directly

Also, here’s the current EA Outage Map…looking at this you can kind of see where my suspicion lies for the outages.


Anyway, if you’re having connectivity issues please take a moment do to the poll below:

Here’s the direct link if you’re having trouble seeing it on this post. 

Here’s hoping you’re tapping soon!

Servers Down? Neighbors Missing? Mummy Curse?

Hey Howdy Hey Tappers!

Yes, the servers are down for some.  Yes, EA’s network is down for some.  And Yes, neighbors are missing for some!

The good news is, it’s not a Mummy’s Curse…it’s just typical Network glitches from EA.  Hopefully all will be resolved soon!

In the meantime, don’t panic.  Just eat some more Halloween Candy and hopefully the sugar high will take your mind off the game for a little while.  Fingers crossed it’s all back up soon!

Servers Down…Again

Update: Just about 5pm on the east cost of the US and I’m successfully back into my game….looks like EA’s rolling everyone back into their games.  So hopefully if you’re stuck you’ll get back in shortly. 🙂

Hey Howdy Hey Tappers!

Just popping in with a quick update…looks like the servers are down once again.  And it’s similar to what happened at the start of Act 2.  (and this one is impacting me as well)

You go into your game and you get the dreaded Bart Screen.  Then you hit retry and you get a popup saying you’ve logged out of your game, would you like to log in again.  When you try to put your current password in it pops up saying an error occured.  VERY ANNOYING.

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And now i’m seeing this message when i hit login on the Splash Screen…


Not sure if they were hacked again, or something else is going on.  But for now know that they’re down for many players…and more and more are realizing it as they approach their 4hr mark to log back in.

We’ll continue to monitor the situation here and see what if anything transpires…

EA Servers Down

Hey Howdy Hey Tappers!

Popping in with a quick message.

As many of you have been commenting in the last 2 hours or so, you’re locked out of TSTO.  You may be seeing this message (thanks Ernesto for sending this in):

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It appears that a certain section (or several certain sections) of EA’s servers are currently down.

This is not impacting everyone, I’m still able to get in and many of you have reported the same.  Which is why I think it’s just certain areas of the server.

My best advice is flood EA with calls, emails, chats etc if you’re locked out (try via EA’s website if it doesn’t work in game).  The more people that complain 1) the more likely it is to get fixed quicker and 2) the more likely EA will extend Act 2, if only by a day.  

Fingers crossed it comes up soon for everyone!