Hey Howdy Hey Tappers!
Seeing lots of comments from the last 24hrs or so about many of you having issues with completing your tasks. You do the task assigned and it’s completed, but it won’t clear from your task bar preventing you from moving onto the next step.
If you’re experiencing this, you’re not alone. Many, many, MANY fellow Tappers are reporting the same issue.
So, what can be done about it? We’ve got a post written up with some tips and tricks to try first, you can find that post here:
http://tstoaddicts.com/2014/12/19/troubleshooting-101-done-stuck/
Try those methods first. If they still won’t clear for you the next step is to contact EA.
You can either do the call/chat option with them here (we always recommend call, if possible).
Or there’s a thread on the EA Forums. It’s an older thread, but we recommended using it back in December when the issue happened, and it’s recently been “lit up” on the EA help forums. So you can always put your issue there to hopefully get EA to fix it quicker! That forum link is here:
http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Stuck-Task-Finished-but-won-t-clear/td-p/30298
This issue has happened before, and I’m sure it’ll happen again. So just makes sure you report it to EA to let them know it’s wide spread…and it should be fixed soon!
