Category Archives: Glitches

WARNING: Stop Leveling Up So Quickly!

This Issue has been FIXED.  It’s safe to Level Up Again. 

11pm EDT..Another Update: EA has indeed patched the loophole on this.  The XP required to level up is now way more than 40k XP.  The loophole has been fixed…the good glitches always are…

Also, if you were locked out previously let us know if this has unlocked you…

Yet Another Update On This: I think I know what’s causing the issue…it’s leveling up to Level 138 without finishing the Level 60 questline.  At the end of Level 60 you’re awarded a prize for finishing all the levels.  At Level 138 that prize upgrades…and again and again later on.  I believe those upgrades without having the prize are what’s causing the hangup…
Of course this doesn’t explain those locked out at Level 63…but it’s a working theory for those locked out at higher levels… (of course this is just from me and my own playing..)

Update: It appears from reading others comments..this happens at any point after level 61 and usually only when you visit a neighbor.  So I would say…for now hold off on visiting neighbors until this is fixed…that is if you’re at level 60 and moving up.

A dire warning for EVERYONE…

I know it’s tempting to level up super fast and earn a ton of donuts…but STOP!!

There’s a MAJOR bug with the game right now.  A lot of you are commenting that you’ve leveled up to Level 300+ and you’re now locked out of your game.

So…if you care about being able to play your game…for the love of God STOP LEVELING UP!!!

EA can fix this, but it requires rolling your game ALL the way back.  Imaging losing ALL of your progress?  Is it worth it?

Just wait.  Be patient with leveling up.  You’ll get the donuts…so just relax.  Go one at a time and just play TSTO.  Don’t rush to get to the top…because your game will just get stuck and you’ll be left with nothing.

Patience…

Another Note: From Level 60-61 it’s over 1 million XP required.  Once you reach Level 61 it’s only 40k XP to level up.  So if you’re on Level 60 and see the meter empty…that’s why.

levels61-70collage

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Wild West Bug Report: Old and New

Hey Howdy Hey Tappers!

Popping in to give y’all a quick roundup of the latest and greatest bugs impacting our pocket-sized Springfields.  (ok some are old…but many of you are noticing them more now..)

So if you’re having a problem with: Missing Neighbors, General Store Crashing, Missing Dirt When Visiting a Neighbor, Where’s Maggie…this is the post for you.

So now let’s get into it, shall we?

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Anonymous Game Reset: Update From EA

Hey Howdy Hey Tappers!

EA released an update on their Facebook page regarding the Anonymous Game reset issue many of you are experiencing.  Here’s what they had to say:

This is direct from the TSTO Facebook Page:

TSTOFacebook

The link posted is here: https://help.ea.com/en/article/the-simpsons-tapped-out-potential-land-reset-issue-for-anonymous-players/

Again if you don’t have an EA account I strongly encourage you to create one…regardless if you didn’t lose your game this time.  It’s important to save your progress on EA’s servers in case something happens to your device.  Or if something like this happens again.  You can check out the details on creating an account here.

I’ll update you guys with more as I have it.

Addicts Questions Corner: Act 3 – “Maggie” Event

Hey there yah bunch of Babies!! 😛

Bouncing by to go over some of the repetitive Questions we keep seeing in the comments. Figured it would be easiest to just drop them all here in one spot.

Take a look see below and see if YOUR Question is answered.

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Christmas Trees Slightly Irregular Week 3 Challenge Bug (FIXED 12/22)

UPDATE: As of 5 pm EST 12/22 the patch has arrived and the bug is fixed!

 

UPDATE BUNNY 12/21: Per notes on EA forum post…

Admin note: The studio is aware of the issue and is currently investigating. Please stay tuned for updates.

So hang in there. They’re on it. 🙂


Hey Howdy Hey Tappers!

LOADS of reports about a glitch concerning the first challenge of Week 3’s weekly challenge.  I’m in the US, and it won’t unlock for me for another few hours so I can’t verify myself…BUT enough of you are reporting it and an issue with it to warrant a post.

The first challenge of Week 3 is to Craft and Place Christmas Trees Slightly Irregular.  However, if you’ve already done this (and why wouldn’t you have, since it earns Mistletoe?) the game is not allowing the task to complete.  It doesn’t recognize that you’ve already crafted and placed it, and no amount of storing/replacing or hard closing/restarting (or going to Krustyland) will fix it.  This is a true bug..and not a fun one.

So what can you do?  Let’s take a look…

irregulartrees_menu

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Addicts Questions Corner: THOH 2015 Act 1

UPDATE 830PM EST: A simple & quick update hit. Hoping it helps those locked out from Daily Reward issue. Let me know.

Hey there Screamereenos!

Bouncing by with some Clarification and help to all the Q&A that keeps repeating in the Comments. Most was already answered in the Main Posts, but I will place them here too to have one point of information.

So take a peek at ALL the info below before asking, and see if it is already answered. 🙂

store panel

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iOS App Store Update

Hey Howdy Hey Tappers!

Just a quick note to let iOS users know that version 4.16.9 is FINALLY live in your app stores.  This is a patch that Android received last week and it’s now finally hit iOS devices.

So if you’ve been experiencing issues with your game on iOS try downloading the patch and see if that helps.

Note: This is NOT an update to release new content into the games…so you won’t see anything new.  This is a patch, the same patch Android players got last week.  So again, if you’re on iOS and you’ve having issues make sure you download it should help.  Android users…you won’t get this update because you already got it last week.  So don’t panic that you’re missing something.

2015-09-23 11.45.02

Severs Down Bart Screen

Hey there Hoppereenos!!

Yaaawwwwwnnnn… so Bart keeps taking over our games. Looks like it’s wide spread and not just this game Severs are being temperamental. Hang in there. Nothing you can do but wait. It’s barely after 5am at EA. Patience.

TSTO Server Issues

I’m going back to sleep in the meantime 😛

~Bunny

 

Want more info on outage?

http://venturebeat.com/2015/09/20/amazons-aws-outage-takes-down-netflix-reddit-medium-and-more/

http://www.theregister.co.uk/2015/09/20/aws_database_outage/

Common Bugs/Glitches Since Monorail Removal Update Hit

UPDATE 3:30pm EDT: There’s an update in the App Markets (I can confirm it’s both on Android and iOS…Kindle I’m assuming it’s there for you too).  This most likely is the patch MANY of you have been waiting for.  So download the update and see if it helps resolve your issues…

Hey Howdy Hey Tappers!

So we’ve been fielding hundreds of comments over the last 19hrs or so about bugs you’re experiencing in your game, if it’s safe to download the update and a bunch of other stuff all related to the Monorail Event Removal update.  So I figured one central place for all the answers we have for your common questions…and a place for you to list your issues is best for everyone.  (especially since I can’t drink caffeine and I have a small child kicking my insides all night…so needless to say my energy level isn’t as high as it used to be 😉 )

So on with the show problems…

oldjewishman_victory_pose

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