Category Archives: Glitches

Troubleshooting 101 – THAT’S NOT MY GAME!

Bunny here. Putting on my glasses, getting out my pocket protector, and getting my magic fingers and thumbs ready to type those zeroes and ones. Basically…it’s Nerdy Time!!

For whatever various reasons, our game likes to frak with our minds and heads and nothing seems to quite go right. We panic. Throw our device. Scream. Yell. There may be many tears as well.  Just slowly take your thumbs/fingers off the device or you may crack the screen. Lol.  It’s ok. I am here to help. All of us are. Promise.

Sample 2

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Troubleshooting 101- Contacting EA

Update 7/27/16 (from Alissa): Here’s the current direct link to contact EA: Contact for TSTO.  Sorry this is the US link, but I believe it should help even if you’re in another country.

Bunny here. Putting on my glasses, getting out my pocket protector, and getting my magic fingers and thumbs ready to type those zeroes and ones. Basically…it’s Nerdy Time!!

For whatever various reasons, our game likes to frak with our minds and heads and nothing seems to quite go right. We panic. Throw our device. Scream. Yell. There may be many tears as well.  Just slowly take your thumbs/fingers off the device or you may crack the screen. Lol.  It’s ok. I am here to help. All of us are. Promise. 

Sample 2

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Christmas Extended?!

Hey Howdy Hey Tappers!

Just a quick note to all of the Addicts out there…it looks like EA has heard your complaints about glitches, downed servers & Wheel of F…. troubles!  The Christmas Event has been extended by 1 week!  The new end date is January 14th!

So you now have an extra 7 days to reach all of your personal prizes AND 7 extra days to scream in frustration at the Wheel!

Happy Gift Grabbing!

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Weekend Update: December 8th-14th

Phew, what a week we have had. You all having fun yet? Glitchin still? Well I have been ALL over the U.S. this week. East coast to West coast. Ran into a bunch of fellow Addicts. You all are a bunch of nut cases just like me, and I LOVE IT!!!

Airplane

No worries, I AM an Addict through and through, so I WAS playing and keeping an eye on you guys all along the way. I enjoy it THAT much. Just no more peanuts or pretzels please. You’d think they’d at least have a carrot or 3 aboard.  🙂

TSTO on airplane

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12-13-13: In-Game Update…Glitch Fix?

Hey Howdy Hey Gift Grabbers!

Looks like we just got hit with a minor in-game update.  My guess is it’s a glitch fix for the complaints outlined in Bunny’s Post here but I have no true way of verifying this via our own games.  Currently all of the TSTO Games run by the Addicts staff are not experiencing the glitch.  So we need your help!  If you’ve experienced the “zero gift dropping glitch” in your town, let us know in the comments below if this update has corrected the issue for you.

We know Bunny has magical powers with all things at EA, but we can’t be certain it’s fixed until we hear from you.  So be sure to let us know! 🙂

2013-12-13 15.26.50

Gimme My Gifts EA!!

Hello there my frustrated tappin friends. I am seeing tons of reports now of you getting stuck during the first tasks and NOT being able to get any gifts/presents after placing the Present Depot.

Present Depot

 

Present Depot and presents

 

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Glitchy Gil Deal

So a few days ago, EA brought back Gil and his Black Friday deal. A great bargain for those wanting the Springfield sign, the Duff Brewery (with Duffman), and $50,000 in game cash.

Unfortunately, I am also seeing now that more and more players are attempting to get the offer but it seems to have just disappeared into thin air. No rhyme or reason as to why.

I know for some, if you already own one of the two items listed, the offer will not appear, but that doesn’t seem to be the issue. What SHOULD happen is Gil would have appeared in your town begging you to click on him. He then offered the deal.

Gil Deal 1

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Tappers 101- Back to Basics: What to Do When the Servers Are Down

Hey Howdy Hey Tappers!

Back with another Tappers 101 Class, this time we’re talking about what to do when see, every TSTO Addict’s nightmare, Bart pulling your game and the inability to connect to the servers.  This is something that’s been popping up more and more lately with the introduction of the larger holiday updates, and way back when Addicts first started I covered this topic and some tips to help you manage if happens to you.  You can read the full detailed post here.  Here’s the Tappers 101 verison:
2013-11-22 01.28.41Usually when you first see Bart appear panic sets in, and you start to think ‘Ahhh, What happened?’ ‘What did I do?’  ’What can I do?’  ’WHERE DID MY SPRINGFIELD GO?!’ ‘WHY YOU LITTLE…’

Well first of all…R-E-L-A-X.  There’s nothing you can do.  So, don’t panic.  Just wait and be patient.  It’s a problem with the servers, and they’ll come back up again they always do (usually within a couple of hours).  And I promise you…your Springfield will still be there when they come back up.  I know it’s hard for us Addicts, but TRY to find something else to do until the servers come back up.

Curious if there’s something you can do to check the server status?  Check out our original post for some proactive things you can do to check the server status.

Still going through TSTO Withdrawals?  Check our our TSTO Addicts Forums, where you can communicate with other TSTO Addicts about the server problems, the game or just life in general!  Still searching for something to fill the TSTO void?  Check out the latest meeting of TSTO Anonymous, for a humorous outtake on our addition to Tapped Out!

From time to time Tappers new and old can get caught up in the game and forget some of the basics, that can cause a delay in your game.  While we have a full New Tappers Guide on Addicts, sometimes you just want the information at your fingertips right away so you can get back to tapping as quickly as possible.  Keeping that in mind, we’ve started a new biweekly column for the “quick hit” information Tappers need to keep the game moving.  Here’s where you can find all of our tips and tricks to help your game move along smoothly.

Most of the topics covered will be from your questions in the comments, so you have something you’d like us to cover in Tappers 101 please feel free to leave it for us in the comments below.  

My Lisa Sacagawea Skin Is Missing! Help!

With any new level or update, there seems to also be a lot of glitches. Just don’t panic. It happens. We are here to try and help.

missing lisa

 

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